Title: Assistant Regional Director

State Role Title: Prog Admin Manager I

Hiring Range: $82,340 and up

Pay Band: 4

Agency: Dept of Veterans Services

Location: Fort Belvoir Benefits Office

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Assistant Regional Director (ARD) supervises 4-6 assigned DVS Offices and 8-16 personnel under the oversight of the Regional Director (RD). Ensures that quality veteran claims and other support services are provided by their employees in a timely and professional manner. Trains the Veteran Service Representatives and Administrative Personnel under their supervision to provide claims and other veteran-specific support and reviews and assesses their work. Fosters the education of veterans and dependents on the services and benefits offered by Virginia and the federal government. Conduct outreach to promote VDVS and the programs offered.

Minimum Qualifications

Ability to motivate, train, supervise, hold accountable to established standards, and lead subordinates; 

Extensive knowledge of laws and regulations pertaining to veterans’ benefits and experience filing for such benefits is required;

Experience with the military and / or military veteran communities;

Ability to interpret complex laws and regulations and apply to casework;

Ability to communicate effectively, orally and in writing. Public speaking and instructional skills.

Additional Considerations

A new probationary period will be required for all new Benefits employees who have not completed and currently maintain USDVA Accreditation, regardless of whether the employee has previously completed a state probationary period.

REAL ID is required for employment as a part of the federal prerequisites for USDVA Accreditation.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: DVS HR Team

Phone: No Calls

Email: recruitment@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.