Title: Assistant Custodial Operations Manager - ER015

State Role Title: Trades Manager I

Hiring Range: $70,000 - $80,000

Pay Band: 5

Agency: Department of General Services (DGS)

Location: JAMES MONROE BUILDING

Agency Website: DGS.VIRGINIA.GOV

Recruitment Type: General Public - G

Job Duties

Division of Capital Square Services (DCSS) is a customer-focused organization that provides high quality, cost effective and timely services for the roughly 75 state and legislative agencies located within the Capitol Square complex. We operate and maintain approximately 6.45 million square feet of space at the Capitol Complex and throughout the metropolitan Richmond area, including office buildings, the State Capitol, the Governor's Mansion and monuments.

We are seeking a highly organized and detail-oriented Assistant Custodial Operations Manager to support custodial services across a large government capitol complex. This role is critical in ensuring the cleanliness, safety, and operational efficiency of facilities while upholding high standards of service delivery.

Key Responsibilities include:

• Inspection & Quality Assurance: Oversee and coordinate inspection schedules to ensure compliance with custodial standards, safety regulations, and government facility requirements.
  
  
• Team Management: Support custodial supervisors and staff, providing guidance, training, and performance feedback to maintain a motivated and efficient workforce.
  
  
• Contract Oversight: Assist in managing custodial service contracts, ensuring vendor compliance with scope of work, timelines, and quality expectations.
  
  
• Performance Management: Monitor service delivery metrics, identify areas for improvement, and implement corrective actions to achieve operational excellence.
  
  
• Reporting & Administration: Prepare and maintain accurate reports on custodial operations, inspections, staffing, and contract performance for senior management review.
  
  
• Collaboration: Work closely with government stakeholders, contractors, and internal teams to ensure seamless custodial operations across the complex.

Minimum Qualifications

• Ability to work required shift of 2:00PM - 11:00PM, Monday - Friday (including some weekends and holidays).
• Valid Virginia Driver's License
• Knowledge of custodial standards, safety protocols, and contract management practices.
• Knowledge of custodial equipment.
• Ability to analyze performance data and prepare clear, actionable reports.
• Ability to develop and manage a budget.
• Ability to coordinate maintenance and operations programs.
• Must have strong communication skills, and able to communicate with various levels of users & occupants of DGS buildings & facilities.
• Must be able to follow oral and written instructions.
• Computer skills required such as email, spreadsheets, and ability to use automated work order management systems.

Additional Considerations

• Experience in Building Automation Systems, computer-based work order management programs and MS office products.
• Experience with contract management, is preferred.
• Experience in custodial or facilities operations management, preferably in government or large-scale institutional settings.

Special Instructions

The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. Please be sure that all of your relevant qualifications and considerations are specifically addressed in your submitted application.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate must pass a fingerprint-based criminal background check and a DMV driver’s license check.

Completion of Statement of Economic Interest is required prior to first day of employment.

This position is required to report on-site.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.

Notice: DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.

Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.

Contact Information

Name: DGS Human Resources

Phone: 804-786-3910

Email: JOBS@dgs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.