Title: Sr. Technician (Data Integrity Work Leader), Position No. 01164

State Role Title: Admin and Office Spec III

Hiring Range: $47,070.00 - $54,130.50

Pay Band: 3

Agency: Department of Motor Vehicles

Location: DATA INTEGRITY WORK CENTER

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The VA Department of Motor Vehicles is hiring for a Sr. Technician (Data Integrity Work Leader) for a full-time position with its Data Integrity work unit in Richmond, VA.

The Sr. Technician provides leadership and operational support to the Data Integrity work unit. The role serves as the primary point of contact in the supervisor’s absence, oversees training of team members, and ensures operational goals are achieved. The Work Leader processes high-priority tasks, maintains data accuracy, resolves complex discrepancies, and fosters collaboration and operational efficiency. This includes processing data corrections, validating customer records, and maintaining the integrity of DMV systems while ensuring compliance with state and federal regulations. This role requires advanced problem-solving and decision-making skills to address operational challenges, process complex data, and ensure team compliance with DMV policies and state regulations. The Work Leader must balance leadership responsibilities with operational tasks in a high paced environment while maintaining confidentiality and attention to detail.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

• Strong leadership and problem-solving skills with the ability to train and guide team members effectively.
• Proficiency in data entry, auditing, and record maintenance with strong attention to detail.
• Effective written and verbal communication skills for professional interactions with internal and external stakeholders.
• Proficiency in Microsoft Office Suite and database systems or data management tools.
• Ability to manage multiple priorities while maintaining accuracy and compliance.
•Ability to respond to inquiries via fax, mail, email, and telephone.

Additional Considerations

•Familiarity with DMV automated systems; CSS, and/or MySelect.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.