Title: Senior Business Systems Analyst

State Role Title: Info Technology Specialist II

Hiring Range: $80,000 - $100,000 commensurate with experience

Pay Band: 5

Agency: Dept of Labor and Industry

Location: Dept of Labor and Industry, Richmond VA

Agency Website: www.doli.virginia.gov 

Recruitment Type: General Public - G

Job Duties

Join Our Team as Senior Business Analyst in the IT PMO

The IT PMO serves as a strategic partner and leader in support of high-impact IT initiatives from the Project Portfolio in a dynamic, fast-paced environment. This role will collaborate with mission-aligned teams across the Department of Labor and Industry to deliver strategic outcomes. This role is responsible for analyzing business processes, gathering and managing requirements, and working with stakeholders and cross-functional IT teams to design and implement solutions that enhance operational efficiency and business value.
This is a unique opportunity to make a meaningful impact and contribute to DOLI’s mission of making Virginia a better place to live, work, and conduct business. Additional information about our agency can be found at www.doli.virginia.gov.

Why the State Government?

Joining state government means becoming part of something bigger than yourself. It’s a chance to make meaningful contributions to your community while enjoying purpose-driven work, and opportunities to grow professionally. Your talents can help Virginia thrive – this isn’t just a job, it’s a legacy.

Compensation:

This position offers a competitive salary, $80,000 - $100,000 commensurate with experience, plus full state benefits. Please note, the agency will not entertain salary negotiations outside of the advertised salary range.

Benefits:

As an Employer of Choice, the Commonwealth of Virginia offers a comprehensive total compensation package to include health benefits, paid leave, and flexible work schedules. The following benefits are available to full-time classified employees:
• Vacation and Other Leave
• 12 Paid Holidays
• Health Benefits
• Sickness and Disability Program
• Deferred Compensation with Cash Match
• Group, Optional Life, and Long-term Care Insurance
• Employee Assistance Program
• Wellness Program
• Retirement Plans
• State Employee Resources

Additional information relating to the benefits available to eligible state employees can be found online at: https://www.dhrm.virginia.gov/employeebenefits 

What will you do?

Requirements Gathering & Analysis
• Collaborate with stakeholders to understand current state and business needs.
• Identify inefficiencies, pain points, and improvement opportunities.
• Document functional, non-functional, and technical requirements.

Requirements Management
• Maintain traceability of requirements throughout the project lifecycle.
• Ensure requirements are validated, prioritized, and aligned with objectives.
• Assess changes to requirements, identify impacts, and communicate effectively to stakeholders.

Process Mapping & Modeling
• Create visual representations of workflows using Lucidchart, Visio, etc.
• Define “as-is” and “to-be” process states to support design efforts.

Solution Design and Implementation Support
• Partner with technical teams to support the design of optimized solutions.
• Ensure solutions meet business needs and comply with security and compliance standards.
• Support testing efforts across IT and end-user groups.

Stakeholder Communication
• Act as a liaison between business units, IT, and ISO.
• Facilitate workshops, interviews, and presentations to gather input and share findings.

Change Management & Implementation Support
• Identify organizational and individual impacts of change.
• Assist in rolling out new processes and technologies.
• Support training, documentation, and feedback collection.

Minimum Qualifications

• Business Analysis Expertise: Considerable experience in business analysis, requirements gathering, and process modeling.

• Requirements Documentation: Proven ability to document functional, non-functional, and technical requirements.

• Requirements Management: Strong experience managing and maintaining requirements throughout the project lifecycle.

• Process Design: Considerable experience in defining “as-is” and “to-be” process states to support solution design efforts.

• Tools Proficiency: Familiarity with diagramming and project management tools such as Lucidchart, Visio, and related software.

• Communication & Stakeholder Management: Exceptional communication, facilitation, and stakeholder engagement skills.

• Security & Compliance: Solid knowledge of security and compliance standards within IT environments.

• Change Management: Considerable experience applying change management methodologies.

• SDLC & Agile Practices: Strong understanding of software development lifecycle (SDLC) and Agile frameworks.

• Problem-Solving: Demonstrated ability to analyze complex problems and propose effective, innovative solutions.

Additional Considerations

• Experience as a business analyst or project manager in a Public sector environment.
• Certification in Business Analysis or Process Improvement (CBAP, PMI-PBA, Lean Six Sigma).
• Experience evaluating and procuring enterprise-scale IT solutions and managing vendor relationships.
• Familiarity with Agile, Waterfall, and hybrid project methodologies.

Special Requirements:

• Possession of a valid driver’s license at the time of hiring or within 30 days of hiring. Position is subject to annual driver’s license record check.

• Ability to travel overnight occasionally.

• Ability to perform moderate physical activity that includes, but is not limited to, climbing stairs and ladders, bending, walking up and down inclines, occasionally lifting and carrying loads up to 30 pounds, etc.

• The selected candidate must pass a criminal background investigation, and successfully serve a 12-month probationary period effective from the date of employment if beginning employment as an original hire or re-employment.

Special Instructions:

This is a continuous recruitment – open until filled. The opening date for this recruitment is January 14, 2026. Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this recruitment may be closed at any time.

To apply, you must submit a completed State of Virginia Application for Employment at www.jobs.virginia.gov by the posted closing date. A resume can be attached within the state application. The application and/or resume must be completed in a comprehensive manner and reference all pertinent knowledge, skills, and abilities as well as any training and experience that relates to the position. You must also provide your education on your state application. Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work. Mailed, faxed, or e-mailed applications/resumes will not be accepted or considered.

Virginia Department of Labor and Industry does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., Lawful Permanent resident, or an alien authorized to work in the United States.

Current and former employees of the Commonwealth of Virginia who have either been laid off or will be laid off from State service, who indicate preferential hiring rights in the form of a valid Interagency Placement Screening Form (yellow card) or a Preferential Hiring Form (blue card), must submit the card to our office by the application deadline. The card may either be scanned and attached to the application as a supplemental document or faxed to (804) 786-0139. Please include a fax cover sheet with your name and the position number for which you are applying.

The Department of Labor and Industry is committed to the goal of equal employment opportunity, with the intention that every employee and applicant for employment shall have an equal opportunity to be judged based on their fitness and merit to participate in the terms, conditions, privileges, and benefits of employment. All candidates are afforded opportunities without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.

DOLI Talent Management and Communications will provide, if requested, reasonable accommodation to applicants in need of accommodation to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact DOLI hr@doli.virginia.gov. 

Contact Information

Name: Talent Management and Communications

Phone: No Phone Calls

Email: hr@doli.virginia.gov 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.