Title: University Scholarship Manager

State Role Title: Education Support Spec II

Hiring Range: Up to $60,000, Commensurate with education and experience

Pay Band: 3

Agency: Virginia State University

Location: Virginia State University

Agency Website: vsu.edu

Recruitment Type: General Public - G

Job Duties

Virginia State University invites applications for the position of University Scholarship Manager within the Office of Student Financial Aid. This position plays a critical role in managing institutional, federal, and state scholarship programs to ensure compliance with all applicable regulations while supporting student access, affordability, and success. The University Scholarship Manager works collaboratively across campus and with external partners to administer, reconcile, and disburse scholarship funds, while providing excellent customer service to students and families.

The University Scholarship Manager is responsible for, but not limited to, the following:

• Plan, manage, and oversee the awarding and disbursement of university scholarship programs in compliance with federal, state, and institutional policies.
• Utilize automated systems (including Banner and federal financial aid platforms) to manage, reconcile, and report scholarship activity.
• Counsel and advise students and parents on financial aid eligibility, scholarship opportunities, and related processes while providing high-quality customer service.
• Prepare accurate scholarship reconciliations, reports, and documentation to ensure compliance with audit and regulatory requirements.
• Participate in scholarship processing committees, including the review of departmental and institutional scholarship awards and appeals.
• Represent the Financial Aid Office in presentations, speaking engagements, and scholarship-related events, including evening and weekend activities as needed.
• Collaborate with campus partners such as Admissions, Athletics, and external agencies to support scholarship outreach and programming.
• Assist with financial aid workshops, registrations, orientations, open houses, and other student-facing events.
• Maintain confidentiality of student and institutional data in accordance with university policies and federal regulations.
• Perform other duties as assigned to support the overall mission of the Office of Student Financial Aid.

This position may require occasional evening or weekend work to support scholarship events and outreach activities. The successful candidate must demonstrate professionalism, integrity, and a strong commitment to student success.

Minimum Qualifications

Must have knowledge of financial aid policies, procedures and federal regulations.

Must demonstrate ability to communicate effectively and provide excellent customer service to students, staff, faculty and external clients.

Must be a team player and support the Financial Aid Office in different capacities.

Must be able to use the University Banner System, NSLDS, COD, FAFSA Partner Portal and other automated systems, to access student financial information.

Bachelor’s degree from an accredited institution or an equivalent combination of education, training, and relevant work experience (minimum of three years).

Knowledge of financial aid policies, procedures, and federal regulations.

Strong written and verbal communication skills, with the ability to provide excellent customer service.

Ability to work effectively in a collaborative, fast-paced environment with multiple priorities.

Proficiency in using administrative systems and technology to manage student financial data.

Additional Considerations

Experience working in a college or university financial aid or scholarship office.

Familiarity with Banner, FAFSA Partner Portal, NSLDS, COD, or similar financial aid systems.

Experience preparing reconciliations, reports, or audit documentation related to scholarships or financial aid.

Experience presenting information to groups or coordinating scholarship-related events.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Special Instructions to Applicants:

Virginia State University is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. VSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

HOW TO APPLY:

Virginia State University only accepts applications for this position through the on-line state Recruitment Management System (PageUp). Faxed, e-mailed, and mailed applications and/or attachments will not be accepted. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration.

Applications will be accepted until the position is filled. Interested persons must attach a cover letter and a current resume/c.v to the online application. Official transcripts will be required at the time of employment.

The selected candidate will be subject to an extensive and complete background check, which may include fingerprinting. The candidate may be required to complete a Statement of Economic Interest as a condition of employment, if applicable.

Employment-based visa sponsorship at Virginia State University (VSU) is not guaranteed and will be evaluated carefully on a case-by-case basis. Federal law does not require employers to provide immigration sponsorship, and VSU is not obligated to offer it. Employment at VSU does not permit an individual to work in the United States unless the appropriate employment authorization has been obtained and verified in accordance with federal immigration compliance requirements.

Commonwealth’s Alternative Hiring Process:

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019.

Contact Information

Name: Boatemaa Nyarko-Brentuo

Phone: 804-524-5083

Email: bnyarko-brentuo@vsu.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.