Title: Education Assistant #W0009

State Role Title: PR & Mktg Spec I

Hiring Range: $16.00 per hour

Pay Band: 2

Agency: Gunston Hall

Location: Gunston Hall

Agency Website: https://gunstonhall.org

Recruitment Type: General Public - G

Job Duties

About:
Gunston Hall is pleased to announce an opening for a part-time education assistant at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia. We are seeking candidates who are friendly, people-oriented, loves history, and are eager to share Gunston Hall’s story with visitors.

The Education Assistant plays a key role in creating a positive, content-rich experience for guests. This position involves working in the visitor center, the mansion, and in some seasons, spending significant time in outdoor locations. Reporting to the Education Manager, the ideal candidate will be interested in history, solution-oriented, detail-oriented, able to adapt to changing circumstances, and committed to presenting Gunston Hall in the best possible light to teachers, students, program attendees, museum visitors, and other members of the general public.

The incumbent in this role must be available to work both weekday and weekend shifts and should expect to work two days a week. This is an hourly/wage position with no benefits. Wage positions are limited to working on average no more than 29 hours per week (1,500 hours per year from May 1 – April 30).

Job Duties:
•Provide engaging, interactive, and informative tours of Gunston Hall for all ages.
•Impart key messages about George Mason and the Virginia Declaration of Rights.
•Maintain general knowledge about Gunston Hall, the founding period, George Mason, and the Virginia Declaration of Rights.
•Foster continuing conversation with visitors throughout their experience at Gunston Hall.
•Greet visitors and orient them for a positive experience at Gunston Hall, including selling tickets.
•Answer telephones and direct calls to appropriate staff members as necessary.
•Keep accurate admissions records and reconcile sales at the end of each day.
•Create a welcoming environment for all volunteers.
•Ensure that the Visitor Center is ready for guests during open hours.
•Support administrative work of programs and special events.
•Promote and share information about public programs and special events.
•Assist with the preparation and implementation of public programs and special events.
•Work on special projects as assigned, potentially including research projects, social media implementation, and program development.
•Monitor the museum exhibitions in the visitor center and the period room installation in the mansion.

Minimum Qualifications

•Excellent customer service skills.
•Responsibility and trustworthiness.
•Knowledge of basic office procedures.
•Ability to read and write the English language and to understand, follow, and give oral instructions.
•Knowledge of computers, telephone systems, audio-visual equipment, and cash registers.
•Ability to reconcile cash and credit card receipts.
•Ability to maintain an electronic calendar to schedule events.
•Exhibit professional mannerism and dress at all times.
•Ability to multi-task.
•Ability to lift up to 25 pounds

Additional Considerations

n/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number on the fax cover sheet. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance.

All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.

Equal Opportunity Employer

Contact Information

Name: Kimberly Crutchfield

Phone: 804-292-6542

Email: kimberly.crutchfield@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.