Title: Quality and Risk Director

State Role Title: Health Care Compliance Manager

Hiring Range: up to $146,000

Pay Band: NV 6

Agency: Dept Behavioral Health/Develop

Location: Northern VA Mental Health Inst

Agency Website: https://dbhds.virginia.gov/facilities/nvmhi/

Recruitment Type: General Public - G

Job Duties

The Chief Quality Officer is responsible for directing and overseeing the facility's quality management, risk management, clinical informatics, health information management, and compliance programs to ensure adherence to regulatory standards, accreditation, and certification requirements. This role leads efforts in performance improvement, patient safety, risk reduction, and healthcare compliance across all programmatic areas.

Key responsibilities include developing and implementing quality and risk management strategies, coordinating survey processes, analyzing data to drive improvements, and fostering a culture of continuous quality improvement and patient-centered care. The Chief Quality Officer oversees a number of programs to ensure regulatory compliance and optimize operational effectiveness.

This position serves on the executive leadership team (ELT), reports directly to the Chief Executive Officer, and plays a crucial role in strategic planning, policy development, and decision-making to maintain high standards of care and operational excellence.

Minimum Qualifications

Extensive knowledge of healthcare quality management, risk management, and compliance principles and practices.

In-depth understanding of The Joint Commission, CMS, and other regulatory standards applicable to healthcare facilities; including state and federal regulations.

Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends.

Excellent project management and organizational abilities.

Superior written and verbal communication skills, including the ability to present information effectively to diverse audiences.

Demonstrated leadership and team building capabilities.

Proficiency in using quality improvement methodologies such as Lean, Six Sigma, or PDSA/PDCA.

Experience with electronic health records (EHR) systems and health information management.

Knowledge of HIPAA regulations and other healthcare privacy and security requirements.

Ability to develop and implement effective training programs.

Strong interpersonal skills and the ability to work collaboratively across departments.

Proficiency in data analysis and statistical methods.

Experience in policy development, implementation, and management and implementation.

Ability to manage multiple priorities in a fast-paced environment.

Ability to oversee investigatory processes and supervise investigators while coaching them to practice unbiased methods of interviewing staff and writing objective reports.

Additional Considerations

Master's degree in healthcare administration, public health, or related field.

Extensive experience in healthcare quality management or compliance roles.

Certification in healthcare quality (e.g., CPHQ), compliance (e.g., CHC), or risk management (e.g., CPHRM).

Certifications in Lean and Six Sigma.

Experience with electronic health record (EHR) systems and data analytics.

Strong project management skills and experience leading cross-functional teams.

Familiarity with behavioral health or psychiatric care settings.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Northern Virginia Mental Health Institute only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days. 

 
Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx

Contact Pathways

Led by the Virginia Department for Aging and Rehabilitative Services and the Virginia Department for the Blind and Vision Impaired, the Career Pathways grant will help nearly 500 Virginians with disabilities, including young adults and veterans, gain new skills and credentials through Career Pathways to seek employment in competitive, high-demand, high-quality occupations.

www.vadars.org

 or call DARS at 800-552-5019. 


Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at (HR Rep phone #) for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.  
 
Northern Virginia Mental Health Institute  is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability. 


DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment. 

To ensure compliance with the Virginia State and Local Government Conflict of Interest Act (§ 2.2-3117- § 2.2-3120 of the Code of Virginia) this role as been identified as a role that is required to complete a Statement of Economic Interest Form.

Contact Information

Name: Eileen Pattisall

Phone: 703-645-3131

Email: eileen.pattisall@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.