Title: Director of Organizational Excellence #00197

State Role Title: Policy Planning Spec III

Hiring Range: $90,000 Minimum

Pay Band: 6

Agency: The Library of Virginia

Location: Library of Virginia Building

Agency Website: https://www.lva.virginia.gov

Recruitment Type: General Public - G

Job Duties

Position Overview

The Director of Organizational Excellence at the Library of Virginia plays a pivotal role in shaping a high-performing, inclusive, and forward-thinking workplace. This position champions strategic alignment, continuous improvement, and a culture where people thrive and grow. Reporting to the Deputy State Librarian, the Director provides both vision and leadership to ensure the Library remains a mission-driven public institution and an employer of choice.

This role blends evidence-based decision-making with a people-centered approach, drawing on best practices from cultural heritage institutions to guide workforce planning, organizational development, and assessment.

Key Responsibilities

Organizational Performance & Assessment

•Design and implement assessment tools and performance metrics tailored to libraries and archives.
•Lead organization-wide assessment initiatives that evaluate program impact, staff engagement, and service effectiveness, using both qualitative and quantitative methods.
•Analyze organizational data and translate insights into actionable strategies that enhance effectiveness and efficiency.

Strategic Direction & Project Management

•Establish and promote project management standards that foster transparency, collaboration, and accountability.
•Lead cross-functional initiatives that drive innovation and advance institutional goals.
•Partner with Library leadership and management to align departmental objectives with broader agency priorities.

Organizational Development & Culture

•Champion initiatives that build internal capacity, encourage professional growth, and strengthen team cohesion.
•Foster a positive, inclusive workplace culture rooted in trust, open communication, and shared learning.
•Facilitate opportunities for staff engagement, feedback, and recognition to support a motivated and agile workforce.

Human Resources Liaison

•Act as the Library’s primary liaison to DHRM Shared Services Center for all HR matters.
•Advise leadership on workforce planning, organizational structure, and compliance requirements.
•Coordinate timely delivery of HR services and policy guidance.

Minimum Qualifications

•Demonstrated experience enhancing organizational performance through one or more of a) strategic planning, b) assessment, and/or c) process improvement initiatives—ideally within a cultural heritage institution.
•Strong facilitation and communication skills, with the ability to engage diverse stakeholder groups and foster collaboration.
•Deep commitment to diversity, equity and inclusion in organizational development.

Additional Considerations

•Course work in public administration, organizational development, management, or a related field (including libraries or archives).
•Certification in project management (e.g., PMP, Lean Six Sigma).
•Experience working in a library, archives, or museum setting.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number on the fax cover sheet. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance.

All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.

Equal Opportunity Employer

Contact Information

Name: Marjorie McGregor

Phone: 804-338-9034

Email: marjorie.mcgregor@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.