Title: Investigations Supervisor (Northern Virginia)

State Role Title: Compliance Manager I

Hiring Range: $74,460 - $103,000

Pay Band: 5

Agency: Dept of Prof & Occup Reg

Location: DPOR Main Office

Agency Website: www.dpor.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

This position will provide support to the Directors of Investigation and will report directly to the Director of Investigations-Field Operations. Responsibilities include the supervision of investigative staff and their investigations of assigned complaints.

The successful applicant will be able to provide direction to investigative staff in the completion of their assignments in order to ensure complaints are processed in an efficient and effective manner in accordance with state laws, board regulations, and division and departmental policies and procedures.

This position is also responsible for: 1) investigation of cases; 2) preparation and review of reports, memorandums, and official correspondence; 3) consideration and pursuit of appropriate resolution; 4) collaboration with division staff to achieve efficient resolution of complaints, consistent with the Department of Professional & Occupational Regulation’s (the Department) mission; and 5) identifying, developing, and implementing relevant training.

This individual will work from a home office and will be provided with office equipment, and a state vehicle or business mileage reimbursement as cost-beneficial to the Commonwealth. It is required that the successful candidate will either reside in or maintain their primary residence within a 45-mile radius of the Northern Virginia region’s borders within the Commonwealth of Virginia. The Northern Virginia region encompasses the following counties/cities: Fauquier, Warren, Winchester, Frederick, Clarke, Loudoun, Falls Church, Arlington, Alexandria, Fairfax, Prince William, Manassas, Manassas Park, Shenandoah, Page, and Rappahannock. The position will be primarily responsible for any complaints from those areas. This individual will also provide investigative assistance to other investigative regions, as designated by the Department, as needed. In order to perform the duties of the position, overnight statewide travel may be necessary.

The upper end of the advertised hiring range will be reserved for highly qualified candidates that live within the following localities: Fairfax, Arlington, Prince William, and Loudoun counties, and the cities of Alexandria, Fairfax, Falls Church, Manassas, and Manassas Park.

This position is “Exempt” and is compensated accordingly.

The successful applicant will be required to complete an annual Statement of Economic Interests.

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This Department’s main office is in Henrico County, Virginia; however, this is a telework position. Occasional overnight statewide travel may be necessary.




***May be used to fill multiple vacancies.***

Minimum Qualifications

• Considerable experience effectively coaching others, with a preference for experience managing and supervising others
• Demonstrated ability and experience working independently with limited supervision
• Possess strong knowledge of administrative law, investigative practices and principles, regulatory processes, and court systems
• Possess strong oral and written communication skills and proofreading skills
• Possess excellent organizational skills to include the ability to successfully manage multiple tasks
• Significant experience completing investigations as demonstrated by prior work experience or professional experience in conducting thorough research and applying analytical skills
• Considerable experience comparing, and appropriately applying, information collected to complex regulations and statutes and recommending appropriate outcomes based upon internal procedures
• Demonstrated experience in accurately documenting findings in accordance with policy and procedure
• Demonstrated experience providing instruction and teaching necessary work skills to others that will allow them to effectively perform their job responsibilities
• Possess commitment to customer service with the ability to effectively and appropriately communicate with the general public, Department staff, and members of other departments and agencies
• Considerable experience effectively utilizing office productivity software, e.g., Microsoft Office Suite, and portable document formatting products with a preference for intradepartmental software programs and databases
• Ability to perform duties of the position that may require extensive overnight statewide travel as necessary on an occasional basis

Additional Considerations

The successful candidate will be required to pass a national fingerprint-based background check.

SUPPLEMENTAL QUESTIONS: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions will disqualify you from further consideration.

Special Instructions

As part of the Department of Professional and Occupational Regulation (DPOR), you will play a crucial role in promoting the economic vitality of Virginia by helping qualified individuals start businesses and pursue their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor. They are responsible for regulating various professions and occupations, including architects and contractors, cosmetologists, and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.

Working for the State affords you many benefits, and here are just a few:
• Affordable and comprehensive health benefits,
• 13 paid state holidays.
• Time off to volunteer as well as vacation, sick, and personal leave.
• Participation in the VRS retirement system.
• Free parking on the premises (DPOR).

TELEWORK OPTIONS: Please note that this position may be eligible for limited telework and is not a full-time telework position. Upon hire into this position, the agency requires the incumbent to be in the position for 90 days before a specific telework schedule may be submitted for consideration.

CONFIRMATION: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

STATEMENT OF ECONOMIC INTEREST: The successful applicant will be required to complete an annual Statement of Economic Interests.

SUPPLEMENTAL QUESTIONS: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions will disqualify you from further consideration.

VETERAN STATUS: When applying for this employment opportunity, if you indicate you are a veteran, please provide a copy of your DD214 to personnel@dpor.virginia.gov or via fax to (833) 654-4240 prior to the job posting closing.

LAY OFF POLICY: If you have been affected by DHRM Policy 1.3 Layoff, and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit a copy of the card by attaching it to your submitted application, or you may send it to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.

ALTERNATIVE HIRING PROCESS: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155. Please provide a copy of your Certificate of Disability (COD) to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.

ELECTRONIC APPLICATIONS OR RESUMES ONLY: DPOR does not accept mailed, emailed, faxed, or hand delivered applications or resumes.

BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include local agency checks, criminal record check, driving record, employment verification, verification of education, and other checks requested by the hiring authority related to the position. Please be advised if the information gathered does not coincide with the information listed on your application, your application will no longer be considered for the position.

LICENSES: Applicants must disclose any current professional or occupational registration, certification, and license(s) held by DPOR. Applicants with an active license issued by the Department of Professional and Occupational Regulation (DPOR) may be required to place their license in an inactive status while employed with the agency. Additional information may be provided by the Human Resources Office.

Veterans, AmeriCorps, Peace Corps, and other national service alumni and people with disabilities are encouraged to apply.

DPOR is an Equal Opportunity Employer

Contact Information

Name: Human Resources

Phone: 804-367-8500

Email: personnel@dpor.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.