Title: Licensing Specialist

State Role Title: Admin and Office Spec III

Hiring Range: Minimum $45,953 commensurate with experience

Pay Band: 3

Agency: Dept of Health Professions

Location: Dept of Health Professions

Agency Website: www.dhp.virginia.gov

Recruitment Type: General Public - G

Job Duties

A satisfying and rewarding employment opportunity awaits you at the Virginia Department of Health Professions!

The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public.

This position provides licensure support for the Board of Medicine by managing the applicant eligibility and licensing activities for medicine and surgery military and military spouse license applicants, medicine and surgery licensure by endorsement, medicine and surgery licensure by reciprocity, and license reinstatement. Identify and apply established regulations necessary to analyze licensing processes and ensure that all correspondence is properly prepared and disseminated. Maintain a high level of customer service and accurately process licensing applications.

Minimum Qualifications

• Knowledge of Virginia laws and regulations governing medical licensure.
• Knowledge of credentialing and verification processes.
• Knowledge of HIPAA and confidentiality standards.
• Knowledge of online licensing systems and document management tools.
• Skills in reviewing and analyzing complex documentation for accuracy and compliance.
• Skills in written and verbal communication with diverse audiences.
• Skills in time management and prioritization in a high-volume environment.
• Skills in customer service and conflict resolution.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to interpret and apply regulatory language and procedural guidelines.
• Ability to communicate effectively both orally and in writing
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work independently and collaboratively in a team setting, pay close attention to detail, and complete assigned tasks within established timeframes.
• Demonstrated ability to perform quality assurance of processed documents by
independently reviewing and organizing documents with accuracy in a Windows-
based environment
• Ability to adapt to changes in policy, technology, and workload.

Additional Considerations

Experience in administrative, regulatory, or licensing environments is strongly preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

· As an employee of this agency, you are required to review and sign the Department's Confidentiality Statement, which will be retained in your personnel file.
· As an employee of this agency, you are required to review and sign the Agency's Code of Ethics, which will be retained in your personnel file.
· As an employee of this agency, you are required to successfully complete computer systems security training prescribed by this agency and in accordance with the Virginia Information Technologies Agency (VITA). Successful completion of initial training and any subsequent updates is a condition of employment.”
A criminal background check is required for this position.

Contact Information

Name: Human Resources

Phone: 000-000-0000

Email: recruitment@dhp.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.