Title: Office Service Assistant

State Role Title: Admin and Office Spec II

Hiring Range: $30,511.00 - $35,000.00

Pay Band: 2

Agency: Virginia Department of Health

Location: WEST PIEDMONT-FRANKLIN

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

Performs multiple office support tasks which are well defined and are carried out within well-established guidelines and procedures.

Characteristic activities include:

Word processing, data entry and proofreading; creates and maintains files; retrieves
records; compiles data; performs or verifies calculations; greets visitors and directs to appropriate official; answers telephone and conveys messages; schedules
appointments; provides general information such as office hours and location; opens
and distributes mail; posts outgoing correspondence and bulk mailings; maintains
directories, manuals, bulletin boards. May make preliminary eligibility
determinations, explains basic procedures, refers clients/patients to appropriate
official; collects fees.

Must successfully complete Deputy Registrar training provided by the agency within six months of hire.

Come work where the blend of small-town charm, natural beauty and affordable living is at your disposal. The area offers a relaxed pace of life, and a welcoming community that cares about the people who live here. The West Piedmont Health District serves Henry County, Franklin County, Patrick County, and the City of Martinsville.

What drives you?
If you are looking for a career that makes a difference, offers great work-life balance, encourages exceeding expectations, and features a professional team, the Department of Health is the place for you.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Ability to use clear and appropriate communication skills, providing information to varying audiences/customers
• Experience working in an office setting
• Knowledge of and experience with basic computer processing and data entry skills
• Ability to prioritize tasks and organize time efficiently

High School Diploma or equivalent preferred.

Additional Considerations

• Deputy Registrar Certification
• Experience in medical office setting
• Experience with medical coding, billing and/or conducting eligibility determinations
• Experience providing information or training to varying audiences/customers using clear and appropriate communication skills

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

Contact Information

Name: Eddie McDaniel

Phone: N/A

Email: edward.mcdaniel@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.