Title: Appeals Examiner

State Role Title: Hearing Legal Servcs Offcr II

Hiring Range: $75,000 - $85,000

Pay Band: 5

Agency: Virginia Employment Commission

Location: Remote 

Agency Website: www.vec.virginia.gov

Recruitment Type: General Public - G

Job Duties

As an Appeals Examiner, you serve as a neutral and authoritative decision-maker in the Virginia Employment Commission’s first-level appeals process, ensuring unemployment insurance decisions are fair, timely, and fully compliant with federal and state requirements. You'll conduct administrative appeal hearings, evaluate complex case materials, research applicable laws and precedents, and issue well‑reasoned written decisions that meet strict quality and timeliness standards. In this role, you will manage a substantial caseload while maintaining due process, directing hearing procedures, examining witnesses, and ruling on motions and evidence. You'll also complete essential administrative reporting, communicate with customers and stakeholders with professionalism and respect, and support agency initiatives aimed at reducing improper payments through careful analysis and timely reporting of potential issues.

Minimum Qualifications

• Knowledge of the rules and regulations governing eligibility and qualification for benefits, administrative law procedures for conducting hearings, due process rights, legal research methodology and terminology.
• Strong analytical, decision making, and oral and written communication skills.
• Ability to manage substantial caseload, conduct fair hearings and control the process; ascertain and evaluate facts; apply related laws and regulations; analyze information; organize facts and testimony into written decisions; proofread, identify problems, and resolve issues; work independently; and work effectively with the public, members of the business community, co-workers, and management.

Additional Considerations

• Knowledge of statutory and regulatory provisions governing unemployment compensation (e.g. Virginia Unemployment Compensation Act).
• Experience interpreting relevant laws, rules and regulations and conducting UI administrative hearings.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Virginia Employment Commission is committed to upholding our values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.  

The VEC Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your PageUp / Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

Auxiliary Aids and Services are available upon request to individuals with disabilities.

Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: VEC Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.