Title: Director of Education Services and Systems #00046

State Role Title: Emergency Coordinator Mgr I

Hiring Range: $95,000.00 - $114,000.00

Pay Band: 6

Agency: Department of Fire Programs

Location: Henrico1

Agency Website: www.vafire.com

Recruitment Type: State Employee Only - E

Job Duties

About the Agency
The Virginia Department of Fire Programs serves the citizens of the Commonwealth by enhancing public safety through supplemental funding to local governments, education, and training to first responders, fire prevention and life safety education through community risk reduction and statewide fire code enforcement.

About the Position
The Director of Education Services and Systems will provide strategic leadership and operational oversight for the Virginia Department of Fire Programs’ statewide education, training administration, and learning technology systems. This position directs multiple complex long-range program activities essential to the agency’s public safety mission, ensuring the effective delivery, evaluation, and continuous improvement of fire service training across the Commonwealth.

The position serves as the primary administrator for enterprise-wide training programs, curriculum governance, and educational technology platforms. The incumbent of this position will have responsibility for developing and implementing policies, business processes, and creating compliance frameworks related to training enrollment, instructional quality, certification records, and performance outcomes. This role provides independent authority in program planning, resource prioritization, stakeholder engagement, system modernization initiatives, and supervises professional staff who support statewide training administrative/business operations. The Director serves as a liaison to federal, state, and local partners and advises executive leadership on training strategy, program performance, and future service delivery needs.

The duties of this position will also include, but are not limited to:

•Providing executive-level oversight of the division, ensuring program alignment with VDFP’s strategic mission, regulatory compliance, and long-range workforce development priorities.
•Leading the identification, assessment, and prioritization of statewide training needs in collaboration with Virginia’s fire service community and ensuring program delivery is responsive to evolving industry requirements.
•Overseeing research, development, and implementation of new and enhanced education and training initiatives, including the design of pilots, regional delivery models, and continuous program improvement efforts.
•Routinely compiling, analyzing, and presenting program performance metrics, statistical reports, and strategic training data to the Executive Director, Deputy Director, Chief of Training and Operations, and the Virginia Fire Services Board.
•Directing curriculum governance activities for all agency courses, including the review, modernization, and deployment of new and existing training programs to ensure compliance with national standards, accreditation requirements, and agency policy.
•Providing enterprise-level project management for all educational technology initiatives, ensuring successful implementation, quality assurance, and measurable outcomes in student performance and instructional effectiveness.
•Evaluating statewide course delivery effectiveness by analyzing student success rates, assessment results, instructional feedback, and implementing curriculum or delivery modifications as necessary to achieve program goals.
•Managing diverse administrative, planning, scheduling, testing, accreditation, and business functions essential to statewide training delivery, ensuring efficient service execution, stakeholder engagement, and consistent program performance.
•Ensuring positive program outcomes across multiple organizational components, including learning Development, Training Administration, Testing, and Compliance Support functions.

This recruitment is open to current Commonwealth of Virginia State Employees Only.

Minimum Qualifications

•Experience demonstrating the ability to provide oversight and direction for complex long-range public-sector employee education programs, workforce development programs, or similar adult learning systems.
•Experience demonstrating knowledge of curriculum development and governance.
•Ability to evaluate program effectiveness, ensure compliance with accreditation standards, and implement continuous improvement.
•Knowledge of administrative, fiscal, and business management practices, including policy implementation and resource coordination.
•Considerable supervisory experience and leadership skills, including staff accountability and performance management.
•Experience demonstrating the ability to communicate effectively with executive leadership, localities, and external stakeholder organizations.
•Experience communicating in writing with demonstrability to develop technical guidance documents, reports, and other similar forms of written communication.
•Experience demonstrating extensive knowledge and proficiency with Microsoft Office Suite and enterprise learning technology platforms supporting system universal training delivery and reporting.

Additional Considerations

•Experience providing strategic leadership for multi-component training programs, accreditation compliance, or enterprise learning system initiatives.
•Experience coordinating the delivery of statewide training through regional partners, academies, or multi-agency stakeholders.
•Possession of valid driver’s license and the ability to drive to work related activities as required.
•Instructional/teacher licensure desired.
•Virginia Procurement Licensure (VCA, VCO, etc) desired.
•Learning Technologies Licensures or Project Management Certifications desired.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Criminal History: Employment is contingent upon the successful completion of a criminal background check.

Other: Must be eligible for employment in the State of Virginia and at least 18 years of age. A one-year probationary period is required of all newly hired or re-hired employees to the State.

State applications will only be accepted as submitted online by 11:55pm on the closing date through the Recruitment Management System (RMS). Applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State applications and or in resumes. The decision to interview an applicant is based on the information provided in the application, resume, or other relevant documents provided; therefore, it is essential for applicants to supply detailed information. Submitting an incomplete state application/resume, or a state application/resume lacking in detail, may impact your interview eligibility. This website will provide a confirmation of receipt when the application is submitted successfully. Please refer to “Your Application” in your RMS Account to check the status of your application for this position.

You may apply for this position at Home (virginia.gov) Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please contact Ethel White at (804) 249-1992 for assistance. VETERANS, PEOPLE WITH DISABILITIES, AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

Equal Opportunity Employer

Contact Information

Name: Taris Harmon

Phone: 804-292-6482

Email: taris.harmon@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.