Title: IFTA/IRP Administrative Operations Specialist

State Role Title: Prog Admin Specialist I

Hiring Range: $54,150 - $62,272

Pay Band: 4

Agency: Department of Motor Vehicles

Location: DMV Headquarters, Richmond, VA

Agency Website: www.dmvnow.com

Recruitment Type: Agency Employee Only - A

Job Duties

The Virginia Department of Motor Vehicles is hiring for an IFTA/IRP Administrative Operations Specialist in Richmond, VA. This position is open to current DMV employees only.

The Administrative Operations Specialist supports DMV’s mission by managing financial reconciliations, processing IFTA and IRP applications and tax returns, facilitating IFTA/IRP audits and transmittal processes, administrative program maintenance and resolving escalated compliance issues. This position ensures operational accuracy, adherence to DMV policies and efficient service delivery while contributing to DMV’s overall compliance and revenue collection goals.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

•Understanding of compliance standards, enforcement procedures, and safety regulations affecting interstate and international motor carriers
•Working knowledge of financial reconciliation practices, revenue collection processes, and DMV specific accounting and asset management protocols
•Effective problem solving skills to address escalated compliance issues, interpret regulations, and determine appropriate resolutions
•Proficient written and verbal communication skills for assisting customers, collaborating with audit teams, and explaining program requirements clearly
•Strong administrative and operational capabilities, including workflow management, data validation, electronic recordkeeping, and use of data entry systems and databases
•Excellent organizational and multitasking abilities to support program maintenance, audit preparation, and high volume daily operations
•Ability to deliver consistent, customer focused service aligned with the DMV Code of Conduct and agency values
•Ability to work independently and collaboratively, adapting to evolving procedures and regulatory requirements

Additional Considerations

•Strong knowledge of IFTA, IRP, PRISM, and EZFleet program requirements, including application processing, tax return review, audit coordination, and transmittal procedures

•Experience in DMV operations, financial reconciliation, or regulatory compliance functions

•Ability to analyze complex information, identify trends or issues, and apply sound judgment to support program integrity, revenue accuracy, and transportation safety goals

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.