Title: NSUFA216 Information Technology Administrator

State Role Title: Administrative - Instructor

Hiring Range: $70,000 - $75,000

Pay Band: 4

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

- Provide administrative management of various information technology resources of the
Library in consultation and collaboration with OIT.
- Manage information technology used throughout the Library by library staff and patrons,
including PC and Mac desktops and laptops.
- Support software applications used at the Library by students and employees such as
Windows, Outlook, Office, Adobe, and Teams.
- Maintain computer peripherals like printers, copiers, scanners, and projectors that are
deployed in the Library for library staff and patron use.
- Manage communications technology, including Smart TVs, Solstice Pods, cameras, and
speakers that are available within the Library.
- Support Internet availability and access within the Library for students, employees, and
others through ethernet and wireless networks.
- Maintain information systems and technology that manage library operations such as
OCLC WMS and Bibliotheca self-check kiosks.
- Develop relationships with University offices, State agencies, and IT vendors to maintain
and enhance the Library’s IT goals, standards, and resources.
- Advise Dean of Library Services and other library staff regarding information technology
vendors, products, and services.
- Recommend policies and procedures for acquiring, developing, utilizing, maintaining,
and disposing of information technology.
- Represent the library on University shared governance committees and participate in
campus programs and events, as appropriate.
- Participate in professional groups and events related to the utilization and advancement
of information technology in libraries.

Minimum Qualifications

- A strong commitment to public service and customer service orientation.
- Ability to collaborate with others and work as a part of a team.
- Good verbal and written communication skills.

Additional Considerations

- Master’s degree in Information Technology, Computer Science, or Library Science.
- Experience working in academic libraries or higher education institutions.
- Demonstrated experience administering a major integrated library system.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: NO EMAIL MATERIAL ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.