Title: Health Services Quality Improvement Manager: Division of Institutions - #01373

State Role Title: Health Care Compliance Manager

Hiring Range: $80,688 - $149,271

Pay Band: 6

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: https://www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position reports to the Chief of Health Services Operations and serves as a leader to clinical, operational, and administrative teams on quality improvement. They will develop, monitor, and manage the statewide quality assurance and improvement plan for all facilities and work with various stakeholders to develop and implement policies and procedures. This position will also provide direct support to the CMO in chairing the state-wide Patient Safety Committee. In addition, this position will be involved in grievances, complaints, ACA accreditation and compliance. This position develops, implements, evaluates, and monitors programs in partnership with the facilities and regional teams.

Minimum Qualifications

Knowledge and experience focused on quality improvement, patient safety, or risk management functions

Experience in healthcare patient safety, quality improvement, or related discipline.

Knowledge of healthcare regulations, accreditation standards, and quality improvement principles

Strong analytical, investigative, and report-writing skills

Ability to travel regularly to assigned facilities

Experience working with multidisciplinary teams or in a complex healthcare system

Experience leading QI projects and training staff

Additional Considerations

Master’s degree in relevant field
Clinical licensure
Professional certification in relevant field
Experience in a carceral setting
Experience in outpatient settings
Demonstrated success implementing systemwide risk-reduction initiatives or process improvement projects

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: 804-385-1123

Email: Applications submitted via email will not be considered.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.