"Greater Happens HERE"

Title: Administrative Assistant

State Role Title: Admin and Office Spec II

Hiring Range: up to $47,255.00, Commensurate with Education and Experience

Pay Band: 2

Agency: Virginia State University

Location: Virginia State University

Agency Website: www.VSU.edu

Recruitment Type: General Public - G

Job Duties

To provide administrative/clerical support for Hospitality Management Department's leadership, faculty,
students, and maintenance of programmatic accreditation, including documentation. Also, serves as a
liaison between internal offices, vendors, contractors, and external affiliates. Oversees the Hospitality
Management Department's physical facility activities and special projects, program recruitment and
marketing initiatives, as well as special event and meeting planning. Takes full responsibility for work study employment and supervision.

The Hospitality Management Program is dedicated to providing students with a high-quality education
that equips them with the skills and knowledge necessary for success in the hospitality industry. To
support the program's growth and impact, increasing student enrollment is a key priority, ensuring that
more individuals have access to opportunities in this dynamic field.

A central goal of the program is to develop competent managers and leaders who can excel in various
sectors of hospitality, including hotels, restaurants, and tourism. Additionally, maintaining the
accreditation process is essential to upholding academic standards, guaranteeing that the curriculum
remains aligned with industry expectations and best practices.

Job Duties:

- Administrative and Office Operations Management

- Customer Service & Stakeholder Engagement

- Financial, Travel and Procurement Coordination

- Academic & HR Administrative Support

- Event, Program, and Facilities Coordination

Minimum Qualifications

Knowledge, Skills, and Abilities and/or Competencies required to successfully perform the work:

- Knowledge of administrative and office operations in higher education.

- Familiarity with university and Virginia policies related to travel, procurement, and finance, or ability to learn quickly.

- Proficiency in Microsoft Office and standard office systems; ability to learn new platforms and enterprise systems (e.g., Chrome River, eVA, Banner or similar).

- Strong organizational and time‑management skills with attention to detail and accuracy in recordkeeping.

- Effective written and verbal communication and interpersonal skills.

- Ability to provide professional, responsive customer service.

- Ability to handle confidential information with discretion and sound judgment.

- Ability to coordinate meetings, events, and program activities.

- Ability to manage multiple tasks, problem‑solve, and adapt to changing priorities in a fast‑paced environment.

- Ability to work independently and collaboratively as part of a team.

- Demonstrated professionalism, reliability, and strong work ethic.

- Experience with office management functions, including scheduling and records management.

Additional Considerations

PREFERRED QUALIFICATIONS:

- Associate’s degree in business administration, office administration, hospitality management, or a related field preferred.

- Demonstrated experience providing administrative or office support in a professional setting.

- Experience in a higher education environment preferred.

- Experience supporting financial, travel, or procurement processes preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Special Instructions to Applicants:

Virginia State University is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. VSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

HOW TO APPLY: Virginia State University only accepts applications for this position through the on-line state Recruitment Management System (PageUp). Faxed, e-mailed, and mailed applications and/or attachments will not be accepted. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration.

Applications will be accepted until the position is filled. Interested persons must attach a cover letter and a current resume/c.v to the online application. Official transcripts will be required at the time of employment.

The selected candidate will be subject to an extensive and complete background check, which may include fingerprinting. The candidate may be required to complete a Statement of Economic Interest as a condition of employment, if applicable.

Employment-based visa sponsorship at Virginia State University (VSU) is not guaranteed and will be evaluated carefully on a case-by-case basis. Federal law does not require employers to provide immigration sponsorship, and VSU is not obligated to offer it. Employment at VSU does not permit an individual to work in the United States unless the appropriate employment authorization has been obtained and verified in accordance with federal immigration compliance requirements.

Commonwealth’s Alternative Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019.

• Optional Retirement Plan (ORP)
  Immediate vesting | Portable | Investment choice
• Virginia Retirement System (VRS)
  Defined benefit pension | Lifetime monthly income
• 457 Deferred Compensation Plan (DCP)
• 403(b) (TIAA)
• Comprehensive medical & dental plans
• Employee Assistance Program
• Paid annual and sick leave
• Paid state and federal holidays
• Employer-paid life insurance
• Flexible Spending Accounts
• Public Service Loan Forgiveness eligibility

Contact Information

Name: Dominique M. Fisher

Phone: 804-524-5075

Email: dfisher@vsu.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.