Title: Human Services Program Supervisor-Field

State Role Title: Prog Admin Specialist II

Hiring Range: $60,000-$74,000

Pay Band: 5

Agency: Virginia Department of Health

Location: THREE RIVERS-GLOUCESTER

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. Three Rivers Health District serves the Northern Neck and Middle Peninsula region which includes the counties of: Richmond, Westmoreland, Northumberland, Lancaster, Essex, Middlesex, Mathews, Gloucester, King & Queen and King William.

This is a restricted position, which is solely grant funded. The availability of funding is reviewed annually. Continued employment is contingent on the continued availability of funds.

Duties consist of:
Program Management
• Oversees, supervises and manages work unit responsible for development of instructional programs; processes certifications, continuing education, course approvals, site accreditations and certification transfers
• Provides appropriate guidance/assistance in planning, implementation and modification of training programs
• Assures guidelines, policies and procedures for programs are current; follows administrative requirements
• Develops, prepares and administers budget for training unit within guidelines

Case Management
• Provides effective case management services, including but not limited to:
o Contacts patients newly diagnosed; offers care and medical case management, according to the standards and guidelines
o Motivates patients to attend medical appointments and remain adherent to medication regimen
o Through the use of motivational interviewing techniques, identifies barriers that prevent the patient from attending appointments
o Links clients to additional services to reduce the barriers identified
o Identifies intervention and prevention opportunities

Program Evaluation
• Maintains up-to-date knowledge of requirements and best practices
• Develops/implements quality assurance and improvement efforts
• Works with others; establishes protocols and procedures to meet/assure quality standards are met
• Ensures execution of training and developmental plans
• Assures patient records and information is handled according to regulations
• Provides technical and administrative advice, guidance and coordination
Essential
Performance Management
• Serves in a managerial/supervisory capacity to conduct performance management activities and ensure onboarding/offboarding and training for staff
• Establishes and reviews work assignments and priorities and implements performance improvement strategies and/or problem resolution for related issues, in conjunction with program management and Human Resource staff
• Ensures relevant training and workplace safety for staff
Essential
Data Analysis & Reporting
• Assures feedback and timely reports with recommendations; concerning essential guidelines, administrative requirements and national training curricula
• Uses data to inform health district and community; prepares and delivers reports detailing accomplishments, trends, prevention and intervention activities.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Considerable experience and knowledge of public health and communicable disease control principles and practices and public health data management and analysis
• Knowledge of policies and procedures related to records management, patient confidentiality and protected health information
• Knowledge of grant management and effective budgeting and resource allocation
• Effective oral and written communication and interpersonal skills
• Skilled in problem solving and conflict resolution for complex programmatic issues
• Experience providing leadership/supervision of professional and administrative staff
• Experience evaluating the effectiveness and efficiency of field activities and fostering positive relationships and partnerships with stakeholders

Additional Considerations

Public Health related administrative and managerial experience

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Carolyn Gibson

Phone: Please email inquiries

Email: carolyn.gibson@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.