Title: Visitor Services Asst. Supervisor

State Role Title: Admin and Office Spec II

Hiring Range: $36,000 - $42,000

Pay Band: 2

Agency: Frontier Culture Museum of VA

Location: Museum site 1290 Richmond Road

Agency Website: www.frontiermuseum.org

Recruitment Type: General Public - G

Job Duties

Daily operations of Visitors Center, retail ticket and merchandise sales via point of sale system, fiscal and computer transactions and recordkeeping, excellent internal and external customer service, general daily tasks.

Minimum Qualifications

Excellent customer service, people and teamwork skills, dependability, be organized and neat in work habits and workspace, manage time efficiently and meet deadlines, and be responsive and positive when confronted with unexpected customer service situations. As this is a high-visibility position in a busy public museum, be able to model positive behaviors and workplace demeanor for junior and part-time staff, work successfully as a part of a team, in general represent Museum to community and peers in a positive way through professional appearance, excellent interpersonal skills and strong work ethic.

Additional Considerations

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Submit state application via Virginia Jobsline with three references includng their contact information (email and phone).

Contact Information

Name: Lydia Volskis

Phone: 540-332-7890

Email: Lydia. Volskis@fcmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.