Title: MCS IFTA/IRP Operations Supervisor

State Role Title: Prog Admin Specialist II

Hiring Range: $65,200 - $74,980

Pay Band: 5

Agency: Department of Motor Vehicles

Location: DMV Headquarters, Richmond, VA

Agency Website: www.dmvnow.com

Recruitment Type: State Employee Only - E

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking an Operations Supervisor to join the Motor Carrier IFTA/IRP team. The Operations Supervisor oversees daily operations for International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), and Performance Registration Information System Management (PRISM) and EZFleet programs, ensuring compliance with federal and state regulations. This role mentors’ staff, resolves escalated issues, and ensures operational accuracy to support DMV’s goals for compliance, efficiency, and customer satisfaction. Position is responsible for ensuring that Virginia complies with the requirements and obligations of international compacts and federal programs through the development of work processes, procedures, standards, and staffing assignments.


The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

Strong leadership and mentoring skills to guide staff, improve workflows, and ensure compliance with standards
Ability to prioritize, resolve issues, and foster a positive team environment
Ability to interpret and explain complex information
Proficiency in PC use and technology, including Microsoft Office
Excellent communication skills for team leadership, stakeholder collaboration, and customer interactions
Strong organizational, time management skills and multitasking in high-demand settings
Proficiency in financial reconciliation processes and compliance with PCI standards

Additional Considerations

Advanced knowledge of DMV motor carrier programs, including IRP, IFTA, PRISM, and EZFleet
Experience in compliance monitoring, financial reconciliation, or transaction processing within a team
Proficiency in resolving escalated compliance and operational issues, including preparing records for audits

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.