Title: Commission Appeals Legal Assistant (Henrico, Multiple Positions)

State Role Title: Hearing Legal Servcs Offcr I

Hiring Range: $46,500 - $53,000

Pay Band: 4

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: www.vec.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Employment Commission (VEC) is seeking a detail‑driven, highly organized Commission Appeals Legal Assistant to support the full lifecycle of unemployment insurance appeal cases. In this critical role, you will ensure appeals are processed efficiently, accurately, and in compliance with state and federal requirements. You’ll manage case intake, maintain records, support Special Examiners, prepare legal documents, produce certified transcripts, and serve as a resource for inquiries from claimants, employers, representatives, and court personnel. Your work forms part of the official administrative record for Commission decisions and circuit court appeals.

If you excel in fast‑paced environments, enjoy mastering complex administrative workflows, and value accuracy, confidentiality, and service, we encourage you to apply and join us in our mission of "lifting up Virginia, one unemployed worker at a time".

Note: This recruitment will fill multiple positions located in our Henrico central office. Candidates invited to interview will be required to complete a skills-based assessment.

Minimum Qualifications

• Ability to accurately type 70–90 words per minute and transcribe administrative hearings with a high degree of precision and consistency.
• Strong listening, documentation, and transcription abilities, including the capacity to process complex testimony and maintain accuracy under time constraints.
• Basic knowledge of general office procedures, practices, and equipment; standard English grammar and punctuation; and legal processes and terminology.
• Knowledge of legal terminology, administrative hearing procedures, confidentiality requirements, and document‑handling protocols.
• Strong organizational, analytical, and time‑management skills with attention to detail.
• Skill in proofreading, editing, data entry, scheduling, and using relevant systems such as VUIS, Clear2There, eFax, and bot tools.
• Ability to maintain accurate records, meet deadlines, follow established guidelines, adapt to new systems, work independently and as part of a team, and uphold confidentiality and professionalism.
• Experience working with Microsoft Office Professional and/or comparable software.
• Familiarity with electronic document management, record retention practices, and workflow tracking tools.

Additional Considerations

• Experience in unemployment insurance programs and/or appeals processes.
• Paralegal education, certification, or experience providing administrative or legal support in a fast‑paced legal or hearing office environment.
• Experience accurately transcribing administrative hearings in a fast-paced environment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is located within the Central Office in Henrico, VA. This is not a remote-work position.

The Virginia Employment Commission is committed to upholding our values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities. We are an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

• The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation and an Unemployment Insurance (UI) fraud background check.

• Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

• Applications are not accepted after the recruitment closing date.

• Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

• Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

• This website will provide a confirmation of receipt when the application is submitted for consideration.

• For the status of your application and this position, please refer to your PageUp / Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

• Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: VEC Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.