Title: Office Manager - Grayson Highlands State Park

State Role Title: Gen Admin Supv I/Coord I

Hiring Range: $49,000 - $69,216

Pay Band: 4

Agency: Dept Conservation & Recreation

Location: Grayson Highlands State Park

Agency Website: https://www.dcr.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most - access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Grayson Highlands is accepting applications for an Office Manager.

Office Managers manage the administrative and financial functions to ensure continuity of park operations. In this position, you will:

• Oversee all financial operations, including budget development and monitoring, accounts payable/receivable, revenue collection and deposit, payroll processing, and compliance with Division and state cash management procedures.
• Manage procurement and inventory for park goods, services, and office supplies using the Division’s eVA and Cardinal Procurement platforms, ensuring accurate documentation and reporting.
• Coordinate all human resource functions for wage employees, including onboarding, scheduling, training, supervision, payroll certification, and end-of-season separation paperwork.
• Maintain and manage administrative records, project tracking, reporting, and correspondence in accordance with agency and state requirements.
• Serve as the primary liaison between the park and central administrative offices, ensuring clear communication and compliance with policies and procedures.
• Provide customer service and information to the public, coordinate reservations and special use permits, and manage park-run concessions, including point-of-sale operations and merchandise inventory.
• Develop and implement administrative standards, objectives, and procedures aligned with park priorities, and participate in required meetings, trainings, and professional development activities as needed.
• Supervise and implement training for office and contact station wage employees and coordinate schedules for the same.
• Work with a high degree of independence daily with overall supervision from the Park Manager.

DCR is the state’s lead conservation agency, and it takes a diverse agency to conserve resources for a diverse commonwealth.

DCR offers paid leave; a minimum of 13 paid state holidays; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer.

DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE.

Minimum Qualifications

• Experience in a customer service and/or public relations environment.
• Strong interpersonal skills to communicate effectively with diverse audiences.
• Cash management, merchandise, and/or retail sales experience.
• Experience with procurement, contracts, bookkeeping, budget management, and records retention.
• Supervisory experience to include training and performance management.
• Familiarity with retail practices to include merchandise selection, product presentation, sales, and inventory management.
• Familiarity with a variety of office equipment and systems such as computers, Microsoft Office (Excel, Outlook, Word, Publisher), Canva, printers, copiers, and calculators.

Additional Considerations

• Experience working in state/local government or a similar environment.
• Experience in recruiting, hiring, supervising staff, and managing related administrative processes, including scheduling, timesheets, payroll, and hiring documentation.
• Familiarity with state accounting procedures, procurement of goods, and financial systems.
• Familiarity with facility and asset management practices and software.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Submission of an online application is required for this position. DCR does not accept applications, résumés, cover letters, or related materials in any other format. When applying, please ensure that your online application and/or résumé are fully completed and include detailed duties and skills associated with your work experience.

A valid Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.

Employment in all positions within the Virginia State Parks is contingent upon satisfactory completion of a background check, including a criminal history record check.

All employees within Virginia State Parks are required to wear state-issued uniforms and work a varied schedule, including weekends and holidays.

Minorities, individuals with disabilities, veterans, and people with National Park or Federal experience are encouraged to apply. EEO/AA/TT

DCR employees are encouraged to visit Virginia State Parks! Check out our employee discounts:

• Free parking or admission to all Virginia State Parks.
• DCR classified, retired, and wage staff (after six months of service) are entitled to overnight facility discounts, such as:
  • Free camping outside of the Memorial Day weekend to the Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays only receive a 25% discount.

Contact Information

Name: Human Resources

Phone: N/A

Email: HR@dcr.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.