Title: Business Operations Coordinator

State Role Title: Gen Admin Supv II/Coord II

Hiring Range: $75,000 - $90,000

Pay Band: 4

Agency: Dept Conservation & Recreation

Location: MAIN STREET CENTRE

Agency Website: https://www.dcr.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Virginia State Park's Business and Revenue division is accepting applications for a Business Operations Coordinator position.

As a Business Operations Coordinator, you will:

• Serve as the Special Use Permit/Commercial Use Permit Program manager.
• Provide Park business analysis and recommendations to park managers.
• Oversee statewide venue rental and special events revenue growth.
• Develop new revenue streams and ensure revenue operations align with mission and sustainability goals.
• Expand revenue-generating offerings and support revenue event operations.
• Conduct at least 18 on-site visits annually.
• Monitor industry best practices in conference hosting, rental venue operations, and concerts.
• Develop and implement guidelines and training for all aspects of revenue generation outside of retail.
• Review and recommend fee changes.

DCR is the state’s lead conservation agency, and it takes a diverse agency to conserve resources for a diverse commonwealth.

DCR offers paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer.

DCR’s Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR’s efforts to CONSERVE.

Minimum Qualifications

• Ability to apply and communicate detailed knowledge of conference, wedding, and concert venue operations and management.
• Experience evaluating Special Use and Commercial Use Permits
• Experience evaluating revenues and expenditures and responding to business fluctuations.
• Experience establishing revenue and profit goals using data and trends.
• Proficiency with Microsoft Office Suite.
• Strong financial forecasting and budgeting skills.
• Experience developing guidelines, rules, and manuals.
• Experience in business administration or equivalent experience.

Additional Considerations

• Experience in state park venue management.
• Experience managing multiple types of venue operations.
• Experience managing state park special use and commercial use permits.
• Experience with eVA and Microsoft products.
• Strong leadership and team management skills.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Submission of an online application is required. DCR does not accept applications, resumes, cover letters, etc., for this vacancy in any other format. When applying for jobs, please ensure your online application and/or resume are complete with duties and skills associated with your work experience.

A valid State Driver's License is required if operating a state or personal vehicle for agency business.

Employment in all positions within the Virginia State Parks is contingent upon satisfactory completion of a background check, including a criminal history record check. All employees within Virginia State Parks are required to wear DCR-issued uniforms and may work a varied schedule, including weekends and holidays.

Please note: The duties and responsibilities of this position allow for flexibility in duty location, with a minimum of 3 days a month reporting to the Central Office in Richmond, VA.

DCR employees are encouraged to visit Virginia State Parks! Check out our employee discounts. 

• Free parking or admission to all Virginia State Parks.
• DCR classified, retired, and wage staff (after six months of service) are entitled to overnight facility discounts, such as:
  • Free camping outside of the Memorial Day weekend to Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays only receive a 25% discount.

Minorities, individuals with disabilities, veterans, and people with National Park or Federal experience are encouraged to apply. EEO/AA/TT

Contact Information

Name: Human Resources

Phone: N/A

Email: HR@DCR.Virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.