Title: Training & Development Program Manager

State Role Title: Trainer and Instructor III

Hiring Range: $100,000 - $125,000

Pay Band: 5

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: https://www.vita.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as a Training & Development Program Manager with the Human Resources Team.

The Training & Development Program Manager plays a critical role in designing, developing, delivering, and evaluating high impact training programs that directly support and advance agency goals. This position leads needs assessments, implements tailored learning solutions, manages organizational development initiatives, and oversees the agency’s comprehensive workforce development plan.

This position ensures that employees at all levels have access to meaningful, relevant, and high-quality learning opportunities by strengthening workforce capability, supporting leadership development, and aligning training.

The role is responsible for the continued growth and facilitation of key in-house development programs, including:

• Leadership Development Program
• Emerging Talents Program (Jr. Associates, Associates, and partnership with CAO for Intern Program)
• Crucial Conversations
• New Manager Training
• Civility in the Workplace
• Technical Training Identification in collaboration with agency leaders

Key Responsibilities:

Training Design, Development & Delivery

Designs and develops high-quality professional development materials, including facilitator guides, participant handouts, presentations, and job aids.

Facilitates training programs in both virtual and in-person settings, applying adult learning principles to maximize engagement and retention.

Conducts comprehensive needs assessments to customize training and development programs based on agency and departmental requirements.

Evaluates program effectiveness through participant feedback, performance data, and outcome analysis; implements improvements as needed.


Workforce Development & Organizational Planning

Develops, maintains, and executes a robust workforce development plan aligned with agency goals.

Completes the annual workforce planning report required by DHRM.

Partners with stakeholders to ensure continuity and quality of in-house development programs (LDP, Associates Program, Intern Program, Jr. Associate Program).

Coaches employees and managers to identify performance gaps and create actionable professional development plans.


Collaboration, Communication & Stakeholder Engagement

Works directly with COMMS to ensure all training materials meet accessibility requirements.

Collaborates with HR to maintain, assign, evaluate, and review required trainings in COLVC.

Partners with department leadership to ensure alignment between training initiatives and agency objectives.

Incorporates input from diverse stakeholders—including Executive Leadership and the CIO—to refine training and development solutions.

Fosters strong cross departmental relationships to promote collaboration and organizational success.

Partners with HR team members to ensure cohesion and consistent application of policies and procedures.

Attends all HR meetings and participates fully as a contributing team member.

Works with Employee Relations as needed regarding performance or training concerns.

Cross-trains in other HR areas to support exceptional service delivery to internal and external stakeholders.


Budget & Compliance

Works with the budget team and agency leadership to propose, manage, and monitor the annual training budget.

Reviews and approves all TTA requests to ensure alignment with job duties and agency mission.

Ensures compliance with HR policies, training requirements, and state level workforce development standards.


Join VITA at The Boulders in Richmond, VA, where innovation meets impact! As the Commonwealth’s leading IT agency, we’re connecting, protecting, innovating, and powering Virginia’s digital future through collaboration, creativity, and purpose. Our team thrives in a vibrant, customer-focused environment that values growth, accountability, and forward thinking — all while making technology work for every corner of Virginia.

Minimum Qualifications

Considerable experience with instructional design methodologies and competency-based frameworks, with a proven ability to translate organizational goals into high impact learning solutions.

Considerable experience in designing, developing, and facilitating training programs across virtual, in person, hybrid, and blended learning environments, ensuring accessibility, engagement, and measurable learning outcomes.

Considerable knowledge of adult learning principles and the ability to apply them to create learner centered experiences that drive retention, skill acquisition, and on the job performance.

Experience developing, monitoring, and optimizing training budgets.

Experience in overseeing a wide range of training programs—from highly technical, compliance driven content to soft skills, leadership, and professional development curricula.

Experience collaborating with executives, HR partners, and department leaders to assess workforce capability gaps and design targeted development strategies aligned with organizational priorities.

Considerable experience leading large scale learning initiatives with multiple stakeholders, competing deadlines, and cross functional dependencies, using structured project management tools and methodologies.

Extensive experience creating, implementing, and maintaining comprehensive workforce development programs that support talent pipelines, succession planning, and long-term organizational growth.

Considerable knowledge of HR policies, compliance requirements, and regulatory considerations that impact training, employee development, and organizational learning strategies.

Additional Considerations

No Additional Considerations.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Phone: Recruitment@vita.virginia.gov

Email: Recruitment@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.