Title: Compliance Review Analyst- Positions 00216 & 01837

State Role Title: Compliance/Safety Officer III

Hiring Range: $52,480 - $60,352

Pay Band: 4

Agency: Department of Motor Vehicles

Location: Driving Training Division- DMV Headquarters, Richmond, VA

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking to hire 2 Compliance Review Analysts to work in the Driver Training Division. Under the Driver Training Compliance Review Manager guidance, these positions support the Driver Training Division compliance program. These positions assist in discovering and recommending strategies and policies for implementing compliance programs and operations. In coordination with Driver License Quality Assurance (DLQA) personnel, the Compliance Review Analyst implements compliance programs to provide fair and uniform application of driver training, driver improvement clinic, and third-party tester laws and regulations and promote an optimal level compliance. Specific compliance programs overseen include driver training, driver improvement, and third-party tester programs.

The Compliance Review Analyst supports the Driver Training and Quality Assurance (DLQA) program by conducting compliance reviews of complaints, audits, and operational activities involving driver training schools, instructors, and examiners. These positions are responsible for evaluating regulatory compliance, assessing risk, recommending corrective actions, and supporting administrative enforcement activities. The incumbent serves as a key resource in maintaining program integrity through consistent application of state and federal laws, regulations, policies, and contractual requirements.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

•Extensive knowledge of regulatory compliance principles, auditing methodologies, administrative enforcement processes, and public and business administration practices

•Demonstrated ability to interpret, analyze, and apply complex statutes, regulations, policies, contracts, procedures, and program requirements

•Strong analytical, critical-thinking, and problem-solving skills with the ability to assess risk, evaluate operational impacts, identify deficiencies, and develop practical, effective solutions

•Demonstrated ability to evaluate business processes, workflows, and organizational issues; analyze data; draw logical conclusions; and recommend improvements that enhance program effectiveness and operational efficiency

•Excellent written communication skills, including the ability to prepare clear, concise, accurate, and legally defensible correspondence, reports, findings, and recommendations

•Ability to interpret, explain, and consistently apply complex laws, regulations, policies, and procedures to diverse audiences and business entities

•Proficiency in the use of personal computers and business software applications, including Microsoft Office products, electronic document management systems, databases, and records management systems

Additional Considerations

• Experience working in State government compliance program support is preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.