Title: Strategic Operations Manager

State Role Title: Gen Admin Supv II/Coord II

Hiring Range:

Pay Band: 5

Agency: Dept of Ed Central Operations

Location: JAMES MONROE BUILDING

Agency Website: doe.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Education (VDOE) is recruiting for a Strategic Operations Manager to serve as a key operational and strategic support role within the Division of Early Childhood Care and Education. This position strengthens alignment, coordination, and operational efficiency across teams by ensuring that high level priorities set by the Deputy Superintendent and senior leadership are executed effectively. The role requires strong organizational, analytical, and communication skills to maintain clarity and consistency across the division’s core initiatives.

The Strategic Operations Manager would be responsible for the following duties:

• Provide comprehensive support to the Deputy Superintendent and senior leadership team to ensure smooth, strategic, and efficient executive operations.
  
• Works collaboratively with teams to strengthen workflows, communication pathways, and tools that support efficient execution of high-level initiatives.
  
• Translates strategic goals into actionable plans, monitors progress, identifies risks, and recommends operational improvements.
  
• Supports division-wide planning activities, helps establish systems for tracking performance and deliverables, and ensures that projects and processes are implemented consistently and effectively across teams.
  
• Leads creation, review, and dissemination of communication products—including newsletters, web content, stakeholder updates, presentations, and public materials—to ensure accuracy, accessibility, and alignment with agency priorities.
  
• Supervises the Communications Specialist by assigning tasks, reviewing drafts, providing coaching, and ensuring high-quality communication outputs across channels.

Minimum Qualifications

• Experience in project coordination, operations, communications, or related administrative or programmatic roles.
  
• Experience developing written materials such as presentations, reports, briefing documents, or stakeholder communications.
  
• Experience working collaboratively across teams, agencies, or organizations to support shared goals and initiatives.
  
• Experience in executive support roles, workflow analysis and project management, strategic goal setting and management, policy interpretation and application, and fiscal processes to top-tier management in a professional setting.
  

Additional Considerations

• Experience managing communications products or implementing communication strategies is preferred.
  
• Experience coordinating or managing special projects requiring rapid planning, problem solving, and execution is preferred.
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

A résumé will be accepted in lieu of a completed state application. Applications submitted via e-mail, postal service, fax or hand-delivered will not be considered. Successful candidates must pass a criminal background check. Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire.

This role will require completion of a Statement of Economic Interests (SOEI), which is filed annual with the General Assembly.

Reasonable accommodations are available to persons with disabilities during the application and/or interview process. For assistance call: (804) 225-2021, [TTY: 786-8389]

Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.

Contact Information

Name: Human Resources

Email: humanresources@doe.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.