Title: PH Outreach Worker Senior-07235

State Role Title: Direct Service Associate III

Hiring Range: $47,400-$50,551.47

Pay Band: 3

Agency: Virginia Department of Health

Location: MT ROGERS-WASHINGTON

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Do you have a passion for serving the public and making a meaningful impact in your community? Consider joining the Virginia Department of Health, where our mission is to protect and promote the health of all Virginians.

The Mount Rogers Health District (MRHD) is seeking a dedicated Public Health Outreach Worker Senior–Interpreter to support our growing number of Spanish-speaking clients and ensure they receive equitable access to essential public health services.

In this vital role, you will facilitate communication between clients and staff by providing high-quality interpretation and translation services across a variety of clinical and outreach settings, including Family Planning, Immunizations, STI testing and treatment, Car Seat Safety, and WIC. You will obtain patient histories, deliver basic health education, explain routine assessments and treatment processes, and help clients connect with social, financial, and community resources. This position also supports home-visiting programs, working alongside public health nurses and resource mothers to provide Baby Care and Resource Mother services to high risk prenatal clients, infants up to age two, and pregnant or parenting teens.

The Public Health Outreach Worker Senior–Interpreter also contributes to district-wide operations by managing the Spanish-language phone line, coordinating interpreter schedules, and mentoring interpreter staff. Additional responsibilities include providing certified car seat safety training, supporting programs such as TB, Early Intervention, and Health Equity initiatives, and promoting cultural awareness among VDH staff. If you are committed to community service, culturally responsive care, and improving health outcomes for underserved populations, we encourage you to apply and become part of our mission-driven team.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life
insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Bilingual English/Spanish (verbal and written); ability to work with ethnically diverse populations and at-risk families with multiple health needs; must be positive, exercising good and independent judgment in dealing with children and adults; ability to operate basic office equipment; ability to translate medical information correctly into vocabulary that the family can understand; remain within role boundaries, be accepting and non-judgmental in working with families
• Must be able to provide own transportation
• Must be able to obtain and maintain Car Seat certification
• TITLE X (Family planning) training is required annually
• Skill in interviewing, counseling, teaching and using audio-visual equipment is required
• Must be able to communicate effectively both orally and in writing

Additional Considerations

• Specific training in providing interpreter and translation services preferred
• Experience working with case management, translation, outreach worker preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Jessica Bennett

Phone: N/A

Email: jessica.bennett@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.