Title: Program Support Technician Senior 03082

State Role Title: Admin and Office Spec III

Hiring Range: $43,260-$46,575

Pay Band: 3

Agency: Virginia Department of Health

Location: MT ROGERS-GALAX

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Mount Rogers Health District is seeking a highly skilled Program Support Technician Senior to independently perform advanced technical office tasks in support of one or more public health programs.


This position will oversee and support the Title V Maternal Child Health program for the Mount Rogers Health District. Title V is a part of the Title V Maternal and Child Health Services block grant to the states in accordance with Social Security Act of 1935 [Sec 501(a)(1)(A)] to “provide and to assure mothers and children (in particular those with low income or with limited availability of health services) access to quality maternal and child health services. Title V commits to the provision of the assurance of mothers and children (in particular, those with low income or with limited availability of health services) access to quality maternal and child health service. Mount Rogers Health District is committed to providing services for Maternal Child Health that improve the health and birth outcomes of pregnant women and their children.

This position supports the program in that the grant requirements and specifications are being met and evaluates progress toward stated goals within the grant; as well as responsibilities for data analysis and reporting current statistical data for grant processes. Quarterly meeting attendance either virtual or in person, bi annual data reporting, development of tools for data collection, and program compliance will be a major focus for this role. Additional responsibilities will include meetings with Statewide Title V coordinator, collaboration with Title V technical assistance, complying with various requests from the Title V office and compiling the Workforce Capacity assessment.

In addition to technical responsibilities, this position also functions as a lead worker, offering guidance, direction, and training to other staff. The PST Sr. designs and manages workflow processes to improve operational efficiency, coordinates and promotes program activities, and may assist with financial or procurement tasks as needed. This role is essential in ensuring smooth and effective program operations across the district.

This position may be housed at the Galax City Health Department or Carroll County Health Department, depending on operational needs.

*This is a restricted position, which is solely funded by the (Maternal Child Health (MCH) Services Title V for a 1 year period ending 6/30/2027 . The availability of funding is scheduled for review before the grant expiration date and periodically thereafter. Continued employment is contingent on the continued availability of funds.

Minimum Qualifications

• Knowledge of program operations, services, policies, and procedures.
• Ability to serve as an expert resource, providing accurate information and resolving inquiries.
• Experience in designing and directing workflow processes to enhance program efficiency.
• Ability to ensure compliance with relevant regulations, policies, and procedures.
• Proficient in collecting, entering, and reviewing data for discrepancies.
• Ability to maintain records in accordance with established policies and procedures.
• Ability to generate reports and interpret data to inform program activities.
• Strong interpersonal and communication skills, verbal and written.
• Strong organizational skills and experience with software applications and Microsoft Office products (i.e. Word, Excel, and database entry) and general office equipment

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Jessica Bennett

Phone: N/A

Email: jessica.bennett@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.