Title: DMV-CSMA Systems Program Manager-Position # 01355

State Role Title: Prog Admin Manager II

Hiring Range: $70,840.00- $81,466.00

Pay Band: 5

Agency: Department of Motor Vehicles

Location: CSM FULL SERVICES

Agency Website: www.dmv.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

THIS POSITION IS OPEN TO CURRENT DMV EMPLOYEES ONLY!

The Virginia Department of Motor Vehicles is seeking a Systems Program Manager to lead strategic planning, development, and oversight of complex enterprise technology initiatives. This role is responsible for managing system enhancements, coordinating cross‑functional project teams, and ensuring technology solutions align with agency goals and customer service standards.
Key Responsibilities:
*Oversee the lifecycle of major DMV systems projects, from concept through implementation.
*Coordinate with IT, operations, vendors, and leadership to define requirements and deliver solutions.
*Monitor project progress, budgets, risks, and performance metrics.
*Ensure system reliability, security, and compliance with state policies.
*Provide leadership, guidance, and communication to stakeholders at all levels.

Minimum Qualifications

• Advanced knowledge of DMV systems, including SecuriTest, DLQA Testing Tablets, and EZ Pass.
• Proficiency in managing IT systems and programs, with strong troubleshooting and technical support skills.
• Strong organizational and project management skills, including experience with resource allocation and vendor coordination.
• Effective verbal and written communication skills for collaborating with internal teams, external vendors, and stakeholders.
• Knowledge of ARMICS compliance and data security protocols to ensure regulatory adherence.
• Ability to supervise and develop administrative staff, providing guidance on system management and operational processes.

Additional Considerations

• Expertise in managing complex, multi-site IT systems in a government or public sector environment.
• Advanced project management experience, particularly using tools like Work Otter and methodologies such as Agile.
• Strong leadership skills for managing cross-functional teams and delivering data-driven system improvements.
• Comprehensive understanding of state and federal data protection regulations.
• Significant experience managing large-scale IT systems, especially in public service environments like DMV.
• Experience leading multi-site projects, managing system rollouts, and coordinating cross-functional teams.
• Strong background in government procurement processes and compliance.
• Background Check: Must pass a fingerprint-based criminal background check due to the sensitive nature of the data handled in this role.
• Licensure: A valid driver’s license with no more than 6 demerit points is required.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be notified of any convictions for moving violations, including those resulting in license suspension.

Submission of an online application is required. The DMV does not accept applications, resumes, cover letters, etc., in any format other than the specified one. When applying for jobs, please ensure your online application or resume is complete, including duties and skills associated with your work experience and years of experience, to facilitate a proper assessment of your skills during the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: (804) 367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.