Title: Program Support Specialist

State Role Title: Program Support Specialist

Hiring Range: Up to $60,000, Commensurate with Experience and Qualifications

Pay Band: UG

Agency: Attorney General & Dept of Law

Location: Office of the Attorney General

Agency Website: https://www.oag.state.va.us/

Recruitment Type: General Public - G

Job Duties

The Program Support Specialist provides programmatic, operational, and administrative support to strengthen coordination across the Programs and Outreach team. This position will work closely with division leadership and program staff to organize priorities, improve internal processes, and ensure projects and deliverables remain on track.
• Coordinate and track projects, assignments, deadlines, and deliverables across multiple program areas.
• Develop and maintain work plans, project trackers, calendars, shared resources, and other tools that support effective team operations.
• Support coordination across program areas by identifying upcoming deadlines, outstanding action items, and areas requiring follow-up.
• Assist with the implementation and coordination of division-wide initiatives, special projects, outreach activities, trainings, and stakeholder engagements.
• Coordinate internal and external meetings, including developing agendas, organizing materials, documenting action items, and supporting follow-up.
• Assist with collecting, organizing, and maintaining program information, data, reports, and other documentation.
• Prepare reports, presentations, briefing materials, and other documents related to program activities and priorities.
• Facilitate communication and information sharing among program staff, leadership, other OAG divisions, and external partners.
• Identify gaps or inefficiencies in internal processes and recommend practical solutions to improve team organization and workflow.
• Provide administrative support for division activities as needed, particularly where necessary to advance program priorities and team operations.
• Support special projects and other duties as assigned.

Minimum Qualifications

• Experience in program coordination, project management, operations, public administration, or a related area.
• Strong organizational and project management skills with demonstrated ability to manage multiple priorities and deadlines.
• Ability to create and maintain effective systems for tracking projects, deliverables, and team responsibilities.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to organize and synthesize information.
• Demonstrated ability to take initiative, identify needs, and move assignments forward with limited supervision.
• Ability to work collaboratively across multiple teams and program areas and effectively follow up on assignments and deliverables.
• Strong problem-solving skills and ability to improve processes and workflows.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to exercise discretion when working with sensitive or confidential information.

Additional Considerations

• Experience in government, public service, public safety, grants management, community engagement, or a related field preferred.

Special Instructions

Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.

Contact Information

Name: OAG Recruitment

Phone: 804-786-2071

Email: recruitment@oag.state.va.us

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.