Title: Human Services Program Manager Sr

State Role Title: Prog Admin Manager III

Hiring Range: $120,686 - $130,946

Pay Band: 6

Agency: Virginia Department of Health

Location: VDH-Central Office

Agency Website: vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health is seeking an operations director for the which will be responsible for the comprehensive oversight of pharmacy related operations. This role will coordinate with clinical pharmacy leadership to manage end-to-end pharmacy operations within a centralized pharmacy, which includes the distribution and dispensing of medications, medical and laboratory supplies, personal care products and other supplies needed across governmental and qualified entities in Virginia. This position is responsible for managing daily business operations, expanding and implementing clinical services, ensuring regulatory compliance, and overseeing financial, human resources, and marketing functions. The role supports strategic planning, data analysis, and research project coordination, while fostering collaboration across departments and maintaining strong stakeholder relationships. A comprehensive knowledge of the program(s) and services provided as well as the ability to integrate service delivery methods to meet quality and efficiency requirements and the ability to supervise staff are necessary.

Minimum Qualifications

• Experience managing operational workflows, optimizing processes and coordinating change management initiatives in a fast paced healthcare or public health environment
• Proficiency in the integration of multiple data applications and systems, including electronic health records (EHR), pharmacy management systems, and data analytics tools.
• Demonstrated ability to lead and manage multidisciplinary teams, including experience implementing key performance indicators and directing strategic initiatives.
• Experience with compliance oversight, such as HIPAA, OSHA, DEA, 340B, and state pharmacy regulations.
• Knowledge of financial management, including budgeting, reimbursement models, and auditing.
• Strong analytical skills and problem-solving skills, with experience using data to drive decision-making and performance improvement

Additional Considerations

Demonstrated ability to exercise sound judgment and operate independently in high‑pressure environments, making timely and effective decisions while consistently embodying principles of continuous improvement, transparency, and integrity.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Erica Taylor

Phone: 804-339-7665

Email: erica.taylor@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.