Title: Student Services Administrator #W0045

State Role Title: Admin and Office Spec III

Hiring Range: $22.00 per hour

Pay Band: 3

Agency: Southern VA Higher Educ Center

Location: Southern Va Higher Education

Agency Website: https://www.svhec.org

Recruitment Type: General Public - G

Job Duties

The Southern Virginia Higher Education Center is currently seeking a qualified individual to fill the position of Student Services Administrator for the Office of Student Services to meet the needs of current and potential students. This position will assist students with career exploration, educational program information, and program registration. The position will assist with all activities of the SVHEC Testing and Assessment Center to include WorkKeys, PRAXIS, and Pearson Vue testing, assist the Manager of Student Services with assigned duties as well as assist the department and agency in accomplishing the goals of the SVHEC Strategic Plan.

Please note that the selected candidate will be required to obtain certifications for proctoring Pearson VUE, PRAXIS, and WorkKeys exams within six months of employment.

Minimum Qualifications

Considerable knowledge and experience of office practices, procedures, and techniques. Working knowledge of utilizing a student information system. Demonstrated ability to prepare and compile reports. Demonstrated ability to provide customer service to internal and external customers. Demonstrated ability to use word processing, spreadsheet/database applications and presentation software. Demonstrated ability to effectively communicate both orally and in writing. Experience in exam proctoring. Strong organizational skills and the ability to work with sensitive and confidential data. Must be able to work independently and exercise sound judgment. Ability to work in a team setting. High school graduate or equivalent.

Additional Considerations

Pearson VUE or other test proctor certification.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Please note that the selected candidate will be required to obtain certifications for proctoring Pearson VUE, PRAXIS, and WorkKeys exams within six months of employment.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

“The Southern Virginia Higher Education Center is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.”

Equal Opportunity Employer

Southern Virginia Higher Education Center
820 Bruce Street
South Boston, Virginia 24592

Contact Information

Name: Derek Mountford

Phone: 804-292-6417

Email: derek.mountford@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.