Title: Business Licensing Specialist #00272

State Role Title: Admin and Office Spec III

Hiring Range: $35,012 - $57,034

Pay Band: 3

Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERS

Agency Website: https://www.vdacs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services, Division of Consumer Protection, is seeking a Business License Specialist for the Office of Pesticide Services. This position provides administrative support to the pesticide applicator certification, business licensing, and product registration programs. Primary responsibilities include reviewing and processing pesticide business license applications for completeness; verifying required documentation, fees, insurance, and certification information in accordance with established policies and procedures; and issuing licenses in a timely manner. The position maintains accurate licensing and certification records by entering, updating, and verifying information in agency databases and electronic filing systems. Responsibilities also include processing correspondence, certifications, testing materials, and other program documents to support daily program operations. The Business License Specialist serves as a point of contact for pesticide businesses, certified and prospective applicators, and the public by responding to inquiries regarding application procedures, licensing requirements, and program services. The position provides courteous customer service and communicates information in accordance with established policies and procedures. Additional duties include organizing and routing program documents, assisting with records management, supporting office workflow, and performing other administrative tasks as assigned.

Minimum Qualifications

Working knowledge of the Pesticide Control Act and the regulations related to the pesticide certification, registration and licensing program. Considerable knowledge of basic office procedures, including electronic document management in addition to knowledge of certification, registration and licensing practices and processes as related to a scientific field, preferably with pesticides. Experience developing reports and correspondence. Proficiency using computers and standard business applications to include MS Office Suite with additional competencies using complex database applications. Demonstrated ability to interpret and explain requirements of regulations; to plan, organize and adjust work priorities without close supervision; to draft and develop correspondence and reports; to make sound decisions and work independently; to work in a fast-paced, high volume office environment; and to communicate effectively (both oral/written) with co-workers, the public and clients using exceptional customer service to include. The ability to present a positive image to the public is required both by telephone and in person. H.S. Diploma/GED required.

Additional Considerations

Experience within a regulatory agency or direct experience with laws and regulations and interpreting and explaining regulatory requirements to the public and regulated industry. Experience using an Oracle database. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact hr.vdacs@vdacs.virginia.gov.

Final candidate must successfully complete a fingerprint-based criminal background check.

If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Contact Information

Name: Human Resources

Phone: 804-371-8066

Email: hr.vdacs@vdacs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.