Title: Area Supervisor

State Role Title: Security Officer IV

Hiring Range: $58,905 - $76,971

Pay Band: 4

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

We are seeking an Area Supervisor to lead frontline staff and uphold best practices in the supervision and safety of juveniles in a secure residential environment. This dynamic leadership role is essential to the effective daily operation of the BAJCC. The Area Supervisor ensures the safety, security, and well‑being of both staff and residents while maintaining the integrity of facility operations. This position is public‑facing and requires consistent in‑person interaction with staff, residents, and other members of the community. 

Evaluative decision making; use of cognitive-behavioral interventions; crisis interventions; requires the ability to perform the physical restraint technique as prescribed by the Department; requires the ability to work a twelve (12) hour shift; requires the ability to work-day and/or night shifts as needed; requires the ability to read and understand workplace policies and procedures.

Core responsibilities include and are not limited to:

• Appropriately inventories and uses DJJ and Commonwealth equipment in a safe manner ensuring proper and routine maintenance services maximize the life of the equipment.
• Immediately intervenes in behavioral crisis situations to ensure safety through the use of approved verbal de-escalation and physical intervention strategies and techniques.
• Conducting inspections and searches of common physical areas and perimeters of assigned areas following procedures to ensure safety, security, and a healthy environment are maintained
• Providing direct supervision to the JCS staff within their assigned area of supervision on campus,
• Completing all administrative and program documentation (such as timesheets, leave forms, incident reports, logbook entries, various forms, etc.) legibly, completely, timely, and accurately
• Assisting in on-the-job training of new JCS staff and the continual coaching of all JCS staff.
  

• Monitor and Respond to Trends: Analyze access patterns, behavioral trends, and the needs of staff and residents to ensure a secure and productive facility environment. Utilize data and observations to implement proactive strategies that enhance safety and efficiency.
• Crisis Intervention: Serve as the first level of crisis intervention, providing real-time support to staff during high-pressure situations. This includes de-escalation techniques, conflict resolution, and ensuring safety protocols are followed.
• Facility Oversight: Manage and oversee designated areas of the facility to ensure smooth day-to-day operations. Conduct regular inspections, monitor compliance with policies and procedures, and address any facility-related issues promptly.
• Staff Leadership: Supervise, mentor, and support facility staff, fostering professional growth and team cohesion. Provide guidance on best practices and maintain a positive work culture.
• Resident Engagement: Maintain visibility and approachability among residents, building rapport and supporting their rehabilitative journey. Ensure residents adhere to facility rules and participate in structured activities that promote development.
• Safety and Security Compliance: Enforce safety and security protocols, including monitoring movement within the facility, conducting safety drills, and ensuring all equipment and resources are accounted for.
• Training and Development: Support ongoing staff training initiatives, emphasizing crisis management, behavioral interventions, and security protocols.
• Documentation: Ensure the ability to provide detailed reports and review reports from subordinate staff to ensure accuracy and proper punctuation.

Minimum Qualifications

• Considerable supervisory experience in a secure residential setting
• Knowledge of safety, security, and crisis intervention practices
• Ability to use appropriate restraint methods
• Experience operating security tools and equipment
• Ability to administer first aid
• Demonstrated ability to maintain records and documentation
• Experience preparing reports and quickly assess situations
  

Additional Considerations

• Progressively responsible corrections or law enforcement experience, part of which must have been at a supervisory level.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

In support of Governor’s Executive Order 44, may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Contact Information

Name: DJJ Talent Acquisition Team

Phone: please email your questions to Porsha.Lewis@djj.virginia.gov

Email: Porsha.Lewis@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.