Title: Information Technology Services Director-Piedmont Geriatric Hospital

State Role Title: Information Technology Specialist III

Hiring Range: $79,663 - $110,745

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website: https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

This position will provide campus wide (PGH & VCBR) management for Information Technology and Security Systems Department. Manages the IT and Security Systems staff and budget. Provides direction for the following areas: IT Security, access control, software application development, telecommunications services, procuring technology related equipment, and provide overall systems management. This position supports and manages data and video networks, managed print services, storage of confidential digital data, and all electronic security equipment. Acts as liaison with VITA/SAIC to ensure proper service according to the contract. Provide leadership and direction to the implementation of Electronic Health Record (EHR) for both PGH and VCBR to the specific needs of both PGH and VCBR. Manages various projects involving IT and renovation and construction. Monitors and measures output for IT staff. Completes an annual IT strategic and emergency plan for both facilities in order to plan for the future. This position should be able to anticipate the agency-wide policy implications of a local issue, return a vision of what is needed through technology, and articulate a plan to combine technology with the top priorities addressing states services provided by both PGH and VCBR. This position is mission critical.
• A solid vision and understanding of technology planning, development, and deployment processes.
• Knowledge of business principles as well as state and federal mode of operations.
• Knowledge of electronics, troubleshooting, calibration, testing procedures, circuit analysis and repair.
• Ability to maintain computer infrastructures with emphasis on networking and network design.
• Ability to diagnose and repair complex surveillance/locking equipment.
• Ability of capacity planning, installation, configuration, migration, monitoring, security and troubleshooting of MS SQL Server databases.
• Ability to develop wiring diagrams and schematics.
• Ability to develop reports and analyze data.
• Ability and experience managing server equipment and support staff of onsite and virtual servers.
• Ability to follow oral and written instructions.
• Ability to perform multiple tasks in a fast pace environment and to prioritize work assignments; requires strong organizational skills and attention to detail.
• Ability to develop and maintain an environment of customer service to all end-users, and department heads.
• Skills to manage and maintain all security systems, to include complex CCTV surveillance, radio communication, and other security and recording systems. Duties include system design, monitoring, granting individual permissions for access, maintenance, etc.
• Knowledge and expertise in application design, database development and internet site development.
• Ability to work with a wide variety of staff, review processes, interprets need and develops automated systems to assist end-users.
• Ability to manage highly skilled professionals in the production of reasonable outcomes.
• Retain, recruit, and develop relevant staff to maintain systems needed for PGH and VCBR.
• Ability to manage simple to complex projects involving multiple disciplines.
• Ability to manage a team of developers and security systems specialists in a dynamic and changing technical environment.
• Ability to think strategically.

Minimum Qualifications

• Experience designing and maintaining complex security surveillance systems required.
• Project Management experience or equivalent experience is required.
• Experience working with Senior Management required

Additional Considerations

• Bachelor of Science degree related to Information Technology or combination of equivalent education and experience
• Experience in a maximum-security setting 
• Experience in healthcare setting 

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position. 

Under Virginia Code § 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific (“barrier”) crimes or persons who may be the subject of pending (“barrier”) charges as listed under Virginia Code § 19.2-392.02.

Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at 804-766-3322 during business hours (8:00 a.m. to 4:30 p.m.). 

Equal Opportunity: Piedmont Geriatric Hospital (PGH) is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy. 

Veteran Preference: Piedmont Geriatric Hospital (PGH) is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application. 

Benefits: Piedmont Geriatric Hospital (PGH) offers a comprehensive benefits package, including your choice of health plans, paid life insurance, retirement plans, 13 paid holidays, annual leave, family personal leave, sick leave, employee discount programs, and more!

Contact Information

Name: Tricia Wilson

Phone: 804-518-3339

Email: tricia.wilson@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.