Title: Human Service Program Specialist

State Role Title: Community and Social Svc Specialists, All Other

Hiring Range: $48,027 - $67,297

Pay Band: 4

Agency: Virginia Department of Health

Location: Dept of Health

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Office of Health Equity is seeking a Workforce Coordinator to support the administration and management of health workforce incentive programs designed to attract and retain primary health professionals throughout Virginia, particularly in medically underserved areas. These programs include initiatives that provide financial incentives, including educational loan repayment, to eligible healthcare professionals. The Workforce Coordinator will process and review applications, maintain accurate program records, monitor participant requirements and service obligations, and serve as a key point of contact for prospective applicants and program participants by providing guidance on available programs, eligibility requirements, application procedures, and required documentation.

The Workforce Coordinator will collaborate with program staff to monitor application activity, resolve application and documentation issues, and identify opportunities to improve program processes and procedures. Additional responsibilities include tracking participant information and service commitments, responding to applicant and stakeholder inquiries, supporting program reporting, and ensuring program records are accurate, complete, and appropriately maintained. The successful candidate will demonstrate strong attention to detail, organization, communication, and customer service skills; the ability to manage multiple priorities; and proficiency with Microsoft Office applications. Experience with SharePoint, Power BI, REDCap, and customer relationship management or similar data-management systems is preferred.

Minimum Qualifications

Knowledge and/or experience with administration, planning, service delivery,
and evaluation of principles and practices that support reporting, surveillance,
and quality assurance for public health initiatives
• Knowledge and experience conducting studies and research, providing
technical training, developing and communicating information, ensuring
compliance with policy and regulations, and maintaining documentation
• Knowledge and/or experience with data collection and analysis, ensuring data
accuracy and integrity, and producing reports
• Experience identifying, analyzing, and providing recommendations for problem
resolution
• Experience working as part of a team, responding to inquiries in a professional
and timely manner, interpreting and applying policies and procedures, and
preparing correspondence
• Demonstrated effective oral and written communication, organizational, time
management, analytical, interpersonal, and decision-making skill

Additional Considerations

• Public health experience
• Experience with grant writing and/or grant acquisition and management
• Familiarity with government-funded or community-based behavioral health programs

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Vontrell Hodges

Phone: 804-461-7605

Email: Vontrell.Hodges@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.