Title: Web Application Developer Analyst, #W5042

State Role Title: Info Technology Specialist III

Hiring Range: $125,000 - $135,000 per year (salary commensurate with experience)

Pay Band: 6

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: https://www.dss.virginia.gov/

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.


The Web Application Developer Analyst develops and maintains ITS application development catalogue offerings such as Microsoft .NET, C#, ASP.NET, MVC, Blazor, React, to large complex projects that require advanced skill in multiple technical environments to produce integrated solutions that resolve highly complex technical and business issues and serve a diverse audience with varied proficiencies.

The Web Application Developer Microsoft Power Platform, Dynatrace, Service Stack, web services, APIs, and enterprise integration solutions requiring advanced analysis, research, and design. The position works on small Analyst supports the analysis and development of application designs, performance-monitoring solutions, systems analysis, quality-assurance processes, and integration methodologies. The Developer designs, writes, tests, debugs, troubleshoots, and leverages division-approved open-source, new, commercial off-the-shelf, and reused source code across the enterprise.

The Web Application Developer Analyst assists project management with analysis and research related to technical efforts requiring development resources; communicates problems and project risks; designs technical requirements for project managers and project teams; guides and directs work across multiple projects; and ensures the proper application of development standards and technologies when designing and building systems for production implementation. The position requires a thorough understanding of the software development lifecycle, including planning, requirements analysis, design, development, testing, implementation, deployment, and post-production support tasks and deliverables.

The Web Application Developer Analyst works closely with Enterprise Architecture and Infrastructure & Operations teams to ensure developed solutions conform to the prescribed architecture; follows VDSS-approved standards and processes; ensures solutions comply with all applicable security protocols and guidelines, including federal information-security requirements; and seeks and obtains input from Enterprise Architecture on items that are architecturally significant and may affect the development design, approach, or solution.

The Web Application Developer Analyst prepares system documentation and constructs code to deliver quality, cost-effective, and timely solutions in accordance with the department’s lifecycle development approach. Responsibilities include, but are not limited to:

Clarifying requests for solutions, enhancements, or system changes.
Performing estimation analysis for requests, tickets, proposals, and production issues.
Analyzing user requirements, documentation, and business requests to develop effective automated solutions.
Designing, developing, and maintaining secure multi-tiered applications, APIs, services, scheduled processes, and system integrations.
Maintaining production code, applications, programs, databases, interfaces, and supporting test plans.
Developing and executing unit, integration, regression, and automated tests.
Supporting source-code management, automated builds, deployments, and continuous integration and continuous delivery processes.
Troubleshooting production incidents, identifying root causes, implementing corrective actions, and supporting ongoing system performance and availability.
Collaborating with business partners to triage, prioritize, and resolve reported issues.
Providing technical guidance and assistance to other development team members.
Providing direct technical and production support to TSD and its business partners.

Minimum Qualifications

• Experience working extensively in all phases of a project development life cycle from Requirements analysis, Design, Implementation, Testing, Documentation, Standard reviews and Maintenance support.
• Experience developing through all phases of Project Life Cycle: Analysis, Design, Build, Testing, and Deployment using Iterative, AGILE and waterfall models of project development.
• Experience with RDBMS, SQL, Java Script, jQuery, Ajax, and/or XML / XSLT, JavaScript, HTML and CSS, JSON.
• Experience using defect tracking and source code utilities, such as: GIT CI/CD, JIRA and/or Rational software or equivalent toolset.
• Experience in Object Oriented Analysis and Design, UML
• Experience in the design and development of SOA for publishing as well as consuming web services, development of Workflows for exposing Web services using SOAP and Restful.
• Experience working on relational databases (Oracle, MS SQL Server)
• Experience with Visual Studio, VS Code or equivalent
• Experience with Lightweight Directory Access Protocol (LDAP), Active Directory or similar directory services.

KSA’s and/or Competencies required to successfully perform the work:
• Considerable professional experience designing, developing, maintaining, and supporting enterprise applications using Microsoft .NET technologies, including C#, VB.NET, ASP.NET, MVC, and Blazor.
• Experience developing and integrating RESTful APIs, web services, payment-processing solutions, interactive voice response integrations, scheduled services, and other enterprise application interfaces.
• Experience with front-end and web-development technologies such as React, Node.js, TypeScript, JavaScript, HTML, CSS, and Bootstrap.
• Experience working with relational and distributed data technologies such as Microsoft SQL Server, DB2, Redis, Entity Framework, LLBLGen, PetaPoco, and SSIS.
• Experience developing background services and automated job-processing solutions using technologies such as Quartz.NET.
• Experience with Microsoft Power Platform technologies, including Power Apps and Power Automate.
• Knowledge of ServiceStack and Dynatrace and integration concepts.
• Experience developing and maintaining secure, multi-tiered, public-facing and internal enterprise applications.
• Experience designing and executing automated unit, functional, and integration tests using tools such as NUnit and Selenium.
• Experience using source-control, work-management, and continuous integration and continuous delivery technologies such as Git, GitHub Actions, TFS, Azure DevOps, and Jira.
• Experience using API-development and testing tools such as Postman.
• Experience supporting migrations between source-control platforms and establishing automated build and deployment pipelines.
• Experience documenting system architecture, application designs, interfaces, workflows, and construction decisions using appropriate technical artifacts.
• Experience communicating technical designs, risks, recommendations, and system artifacts to business partners, project teams, enterprise stakeholders, and senior management.
• Experience providing production support, including triaging reported issues, analyzing and correcting trouble reports, performing root-cause analysis, and managing production-support processes.
• Experience working in Agile development environments and collaborating directly with business partners to prioritize and deliver solutions.
• Knowledge of federal and state information-security requirements, including experience supporting applications subject to IRS Federal Tax Information security standards and related audits.
• Experience providing technical guidance, mentoring, code-review assistance, and development support to other team members.

Additional Considerations

• Hands on work experience in various platform technologies such as .net code development
• Experience in systems multi-tiered platforms such as MS PowerApps.
• Experience in documenting the design and construction of system using UML diagrams and other artifacts
• Experience in presenting artifacts to the enterprise or senior management
• Experience in production support of systems, including analyzing and correcting trouble reports, managing production support processes.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: VDSS – Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.