Title: Food Service Tech

State Role Title: Direct Service Associate III

Hiring Range: $42,710- $58,939.00

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Va Center for Behavioral Rehab

Agency Website: www.virginia.jobs.gov

Recruitment Type: General Public - G

Job Duties

This position will supervise Food Service Workers (residents) assigned to the preparation, service, and accuracy of all meals. This individual may share opening and closing operations supervision to closely monitor food quality, quality of service delivery, safety, and sanitation in a 7-day a week, 16 hour a day operation. Position will supervise customer satisfaction and take an active role in both the identification and correction of departmental improvement plans. This position may assist in providing coverage and support for operations in the kitchen, as needed. Position will be considered essential to operations and will be required to perform any/all duties as listed in EWP during emergency situations.

Minimum Qualifications

 Knowledge of all functions of a comprehensive food service department and related dietary and regulatory requirements.
 Knowledge and demonstrated experience regarding large scale food preparation techniques, procedures and equipment.
 Ability to: communicate effectively and maintain working relationships with representatives of outside agencies, all levels of the organization using tact, courtesy and good judgment; understand and execute oral and written instructions, policies and procedures.
 Ability to be flexible and adjust to changing priorities.
 Attention to detail and accuracy. Good problem-solving and decision-making skills.
 Ability to work independently, set priorities, effectively organize work and manage multiple tasks/activities and meet established deadlines.
 Effectively communicate orally and in writing with all levels of the organization.
 Experience using Microsoft Office applications.
 Provides direction to solve any issues related to maintenance, quality assurance and personnel.
 Ability to develop, interpret and apply policies and procedures.
 Ability to train, supervise, manage and coordinate the work of others. Experience with progressive disciplinary process.
 Ability to address resident complaints.
 Ability to write reports and routine correspondence; effectively present information and respond to questions.
 Basic experience in Microsoft Office applications, e.g. Outlook, Word, and Excel.
 Demonstrated ability to interact in a professional and therapeutic manner.
 Minimizes overtime appropriately through roster management.

Additional Considerations

. Experience in a Food Service setting with at least 2 years of experience as a Food Service Supervisor is preferred. Safe Serve Certified preferred; ability to become Safe Serve certified within a year of employment will be considered. Experience in a forensic mental health or comparable setting preferred. Experience working with Sex Offenders preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

All applicants are subject to an extensive background investigation and pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; Department of Social Services/Child Protective Services check; employment verification; and verification of education (relevant to employment).

Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific (“barrier”) crimes or persons who may be the subject of pending (“barrier”) charges (Go to the code section to see barrier crimes and related information).

Please provide all relevant work experience. In describing your relevant experience, please be clear and specific. We will not make assumptions regarding your experience.

This position is open until filled; however, applications/resumes will begin to be reviewed within five (5) days of the date of this posting.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the American with Disabilities Act. If you are a person with a disability and desire assistance or accommodation, please notify Human Resources at(804) 766-3277 during business hours, 8:00 a.m. to 4:30 p.m.

VCBR offers a comprehensive benefit package to include your choice of health plan, paid life insurance and retirement plans, discounts, employee referral programs, 12 paid holidays, annual, family personal and sick leave.

VCBR is a tobacco-free, smoke-free work environment.

VCBR is a Virginia Values Veterans (V3) certified employer, that provides hiring preference to qualified veterans and service members. We highly encourage veterans, and active members of the Virginia National Guard and/or U.S. Military Reserve members to apply, and to respond accordingly on the state application.

Virginia Center for Behavioral Rehabilitation (VCBR) is an Equal Opportunity Employer. Employment opportunities are open to all applicants regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, individuals with disabilities, veterans, and people with National Service experience are encourage to apply. EEO/AA/TTY.

Contact Information

Name: Jessica Aliff

Phone: 804-766-3326

Email: jessica.aliff@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.