Title: Quality Assurance Specialist

State Role Title: Prog Admin Specialist II

Hiring Range: $72,491 - $86,044

Pay Band: 5

Agency: Department of Juvenile Justice

Location: DJJ Training Academy

Agency Website: www.djj.virginia.gov

Recruitment Type: General Public - G

*This position worksite is located at Virginia Public Safety Training Center (VPSTC) in Hanover, Virginia 23063*

Job Duties

DJJ is currently hiring a Quality Assurance Specialist. This role will effectively plan, implement, and sustain the development, continuous quality improvement (CQI), and fidelity of programs and practices across a statewide continuum of services. This position will monitor service delivery, assess program outcomes, identify recommendations for service enhancements, and provide coaching and technical assistance. Primary areas of responsibility include Regional Service Coordination (RSC) services, DJJ's gang intervention program (GREAT Program), DJJ's community supervision model (FOCUS), DJJ's risk assessment (YASI), and the Virginia Juvenile Community Crime Control Act (VJCCCA) services. The position will also effectively plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency.

Minimum Qualifications

Considerable knowledge of evidence-based programs and services in the juvenile justice field.
Considerable knowledge of methods of training, coaching, and technical assistance, program evaluation, and program monitoring processes.
Working knowledge of risk assessment instruments and developing assessment-driven case plans.
Demonstrate the skill and ability to analyze and solve problems, including gathering information, anticipation of problems, review of the accuracy/validity of information, interpreting data, drawing conclusions, weighing of impact of decision-making, and facilitation of implementation of recommendations/solutions.
Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team.
Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
Ability to establish and maintain effective working relationships with staff from various levels of agency operations.

Additional Considerations

Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position’s closing date. Applications received after the closing date will not be considered. Documents sent through postal mail, email, or fax will not be considered.
Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities.

You will be provided an email confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application. Status updates will not be provided via telephone or email.

Background & Pre-employment Screenings:

Selected applicants are subject to a background investigation and pre-employment drug screen. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.

Pre-employment medical screenings are required for some DJJ positions.

Driver License:
A valid driver’s license is required of DJJ employees to operate a state-owned or leased vehicle.

Supplemental Questions:

You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Lay off Policy 1.3:

If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

DJJ Welcomes Veterans:

DJJ is committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Reasonable Accommodations:

Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer:

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: Ms. Elon Greene

Phone: email inquiries only

Email: elon.greene@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.