Title: DMV LE Intake & Analysis Supervisor, Position No. 02005

State Role Title: Policy Planning Spec II

Hiring Range: $75,000 - $86,250

Pay Band: 5

Agency: Department of Motor Vehicles

Location: R1 ENFORCEMENT & COMPLIANCE

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking an Intake and Analysis Supervisor to lead the Intake & Analysis Work Center within the Operations Support Unit of the Law Enforcement Division!

Are you a data-driven leader who knows how to turn information into action?

The Virginia Department of Motor Vehicles (DMV) is seeking a Law Enforcement Intake & Analysis Supervisor to lead a team supporting DMV law enforcement operations across the Commonwealth.

This unique opportunity combines team leadership, data analytics, and law enforcement operational support. From developing impactful Power BI dashboards and reports to overseeing investigative request workflows, you’ll help strengthen operational efficiency, support informed decision-making, and ensure our law enforcement teams have the information and resources they need to succeed.

What will you do?

🔹 Transform data into insights: Design, develop, and maintain Power BI dashboards and reports to identify trends, monitor performance, and support data-informed decisions and process improvements.

🔹 Lead and develop a team: Oversee daily operations, prioritize workloads, coach employees, and promote accuracy, efficiency, and accountability.

🔹 Support law enforcement operations: Direct the intake, research, analysis, and coordination of investigation requests submitted by DMV employees, customers, and law enforcement partners.

🔹 Drive operational improvements: Evaluate workflows, analyze performance data, and recommend solutions that improve service delivery and unit effectiveness.

🔹 Manage critical resources: Oversee the procurement, inventory, and distribution of law enforcement equipment, uniforms, and supplies needed to support investigations.

🔹 Build collaborative partnerships: Work with internal teams and external law enforcement partners to facilitate communication, support compliance, and keep operations moving efficiently.

What are we looking for?

A detail-oriented leader with strong analytical and problem-solving skills, hands-on experience developing Power BI dashboards and reports, and the ability to translate complex information into meaningful recommendations. Experience supervising staff, managing competing priorities, interpreting policies and procedures, and communicating effectively with management and stakeholders is essential.

Bring your analytical expertise and leadership skills to a team where data, collaboration, and operational excellence help support public safety.

DMV, headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

Experience and skill in designing, building, and maintaining reports and dashboards using data visualization tools, such as Power BI or Tableau.

Experience supervising or leading staff, including assigning and prioritizing work, coaching, and managing performance.

Demonstrated ability to analyze data, identify trends, and prepare management reports with recommendations for improvement.

Knowledge of inventory control and procurement, including managing equipment, supplies, and expenditures.

Demonstrated ability to interpret and apply policies, procedures, and regulations in a compliance-driven environment.

Strong written and verbal communication skills, including presenting information to management and working with internal and external partners.

Ability to manage multiple priorities in a fast-paced environment while delivering high-quality customer service.

Ability to Lift 10-20lbs.

Ability to acquire and maintain VCIN/NCIC certification.

Additional Considerations

Progressive management experience strongly desired.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

*Applicants selected for an interview will be required to present a recent example of a data project they worked on to include the data visualization report/dashboard they built using a data visualization tool as well as an explanation of the business issue, the data preparation, the data analysis, the key findings and recommendations. Applicants should be aware of this requirement when applying for the position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: (804) 367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.