Title: Business Manager C (VDH03480)

State Role Title: Gen Admin Manager I

Hiring Range: $101,196 to $111,780

Pay Band: 5

Agency: Virginia Department of Health

Location: ROANOKE HQ

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public in Roanoke City/Alleghany Health District.

Position Description:
Single and top administrative position in a health district/central office work unit. Functions with a strategic focus on long term issues and vision for central office work unit/district. Characteristics include: provides support in the absence of the District/Office Director for non-medical business issues, and serves as the primary spokesperson of business operations for external and internal entities. Independently allocates funding and staffing resources, promotes programs, prepares the budget, manages facilities and finances and human resources based on management input and keeps the Director informed on actions taken. Overall responsibility for quality assurance in relation to strategic plans and areas of responsibility.

Position Duties:
Performance Management (for employees who supervise others)
• Serves in a managerial/supervisory capacity to conduct performance management activities and ensure onboarding/offboarding and training for staff
• Establishes and reviews work assignments and priorities and implements performance improvement strategies and/or problem resolution for related issues, in conjunction with program management and Human Resource staff
• Ensures relevant training and workplace safety for staff
• Conducts required performance monitoring and appraisals, establishes clear performance expectations, addresses deficiencies in a timely manner, and documents underperformance in accordance with state guidelines
• Supports employee growth through regular feedback, coaching, and professional development opportunities

Program Management
• Ensures all supervised programs are following federal, state and local laws in addition to VDH policies and procedures
• Uses available opportunities and resources to ensure that supervised programs are in line with public health missions and district/community needs
• Expresses program-level authority through effective management skills, quality decision-making and the ability to anticipate and resolve complex management problems
• Identifies systems problems and potential remedies, builds quality assurance into all supervised programs and works toward improving programmatic customer service
• Actively participates in the district Continuity of Operations Plan (COOP)
• Supports the intent of Executive Order 20 (2014) and goals of the Agency Annual SWaM Procurement Plan when making vendor-sourcing decisions for goods and services

Resource Management
• Ensures that monetary resources and staff are used for their intended purposes, in support of the agency's fiscal responsibilities and that no resources are used for purposes disallowed by law, regulation or policy
• Is responsible for required/requested financial information and fiscal activities in support of both VDH and the district
• Identifies strategies and other opportunities to maximize revenue and resources that improve the district's fiscal status
• Collaboratively and strategically reviews all staff vacancies/turnover as they occur to determine if changes in staffing patterns and/or position levels meet current programmatic requirements
• Actively develops succession plans for known upcoming staff vacancies

Strategic Activity
• Collaborates with the Health Director prior to the beginning of each performance cycle to identify a strategic programmatic need/activity under their shared area(s) of responsibility
• The strategic goal should resolve or sufficiently enhance the targeted need/activity within the performance cycle

Leadership & Staff Engagement
• Serves as an example of engaged leadership to VDH, staff and community Actively engaged in supporting the agency’s mission by collaborating to create a district vision for assigned program area(s); coordinating and balancing the program needs between all stakeholders; and serving, when appropriate, as a team member to both VDH and community teams
• Ensures supervised program staff are actively engaged
• Staff engagement plans may be designed and delivered collaboratively with the health director and other senior managers as part of a district-wide initiative • Plans should focus on ways to better understand workforce engagement and foster collaborative, team-oriented environments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training.

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts.

Who We Are: The Roanoke City and Alleghany Health Districts (RCAHD) are two health districts in the Commonwealth of Virginia under the Virginia Department of Health and employ approximately 140 staff. RCAHD encompasses the cities of Covington, Roanoke, and Salem and the counties of Alleghany, Botetourt, Craig, and Roanoke.

What We Do: RCAHD, which provides services from nine office locations, serves a combined population of over 278,400 people throughout both rural and urban environments and works to promote and encourage healthy behavior, protect the public against environmental hazards, prevent epidemics and the spread of disease, respond to disasters, assist communities in recovery and assure the quality and accessibility of health services for all members of the communities.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year's seasonal influenza vaccination.

Minimum Qualifications

• Knowledge of the principles and practices of public administration/business management, finance, procurement, contracting, human resources, and facilities management
• Knowledge of applicable federal, state, local, and agency regulations, policies, and procedures
• Strong personnel management, financial, presentation and oral and written communication skills; skilled in automation, including spreadsheets and data manipulation/analyses
• Ability to plan, develop and direct financial and administrative operations with attention to both long-term and short-term strategic planning and needs;
ability to effectively and collaboratively work with a wide range of staff and positions; ability to effectively lead and manage supervised staff toward positive programmatic outcomes

Additional Considerations

• Significant senior level administrative management, or public health experience and information, as well as experience with the Incident Command System (ICS)

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Darlene Smith

Phone: N/A

Email: darlene.smith@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.