Title: NSUFA023 - Associate Vice President for Enrollment Management

State Role Title: Administrative - Instructor

Hiring Range: Starting at $150,000

Pay Band: UG

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

TO APPLY AND TO BE CONSIDERED, PLEASE APPLY USING THE WORKDAY LINK BELOW:

https://nsu.wd501.myworkdayjobs.com/nsu/job/Main-Campus/Associate-Vice-President-for-Enrollment-Management_JR100547-1

Job Duties

Norfolk State University is seeking an Associate Vice President (AVP) to serve as the University’s Chief Enrollment Officer and provide strategic leadership for enrollment management initiatives.

As the University’s Chief Enrollment Officer, the AVP provides leadership in all enrollment management matters, and works collaboratively with unit level directors, faculty, staff, and administration, to further the University’s mission and vision. The AVP is instrumental in implementing a comprehensive strategic enrollment management plan and is responsible for the following:
• Lead Strategic Enrollment Management: Provide executive leadership and direction for Undergraduate Admissions, Transfer Admissions, Financial Aid, the University Registrar, and New Student Orientation and Programs, aligning recruitment, enrollment, and student transition strategies with Norfolk State University’s mission and strategic priorities.
• Drive Enrollment Growth and Student Success: Develop and implement comprehensive, data-informed enrollment strategies designed to increase student recruitment, yield, enrollment, retention, and degree completion while advancing access, affordability, and student success at Norfolk State University.
• Lead Change Management and Organizational Transformation: Guide organizational change, strengthen cross-functional collaboration, and implement innovative strategies that position enrollment operations to respond effectively to evolving student needs, demographic trends, and the competitive higher education landscape.
• Advance Process Improvement and Operational Excellence: Evaluate and redesign enrollment processes, policies, and services to improve efficiency, strengthen coordination across enrollment functions, enhance the student experience, and deliver responsive, high-quality customer service.
• Leverage technology, data analytics, and continuous improvement practices to establish transparent, consistent, and measurable operational outcomes.
• Align Planning, Resources, and Institutional Priorities: Lead strategic and operational planning for enrollment management, establishing clear goals, performance measures, and accountability structures. Oversee departmental budgets and resources to ensure responsible stewardship, effective financial aid administration, and alignment with institutional enrollment objectives and long-term financial sustainability.
• Foster a Student-Centered, Collaborative Culture: Promote a culture of service, innovation, accountability, and continuous improvement. Build strong partnerships with academic leadership, faculty, staff, students, and university stakeholders to coordinate enrollment strategies and advance Norfolk State University’s institutional priorities.

Minimum Qualifications

1. Must possess a Masters degree from a regionally accredited institution.
2. Considerable administrative experience, generally equivalent to a minimum of twelve years, in higher education enrollment management, with a minimum of eight years in a supervisory capacity at the director level or higher.
3. Demonstrated ability to effectively lead and manage a diverse staff in an environment that values teamwork and professional development.
4. Demonstrated knowledge of best practices in admissions, registration, financial aid, and other components of Enrollment Management.
5. Demonstrated experiencing in growing enrollments or meeting enrollment targets at the academic college or university level.
6. Considerable experience collaborating successfully with all university stakeholders in the development of cross-functional or cross-divisional levels initiatives designed to advance student success, retention, and enrollment growth.
7. Demonstrated ability to effectively address the needs of and communicate with diverse student populations including those from low-income, first generation, underrepresented, international and/or non-traditional groups.
8. Advanced skill in the practical application of software packages and other technologies used to effectively and efficiently manage student enrollment processes, communications, and customer service (i.e. SLATE, WayBetter, Enrollment Fuel, Workday).

Additional Considerations

1. Doctorate in Higher Education Leadership, Organizational Psychology, Public Policy, Law or similar discipline.
2. Previous experience leading a comprehensive enrollment management team including admissions, financial aid, registration, and orientation or new student program.
3. Previous experience with strategic planning, including development and implementation.
4. Considerable knowledge of statistical and predictive analysis.
5. Demonstrated track record and commitment building and maintaining relationships with community colleges to advance or increase a pipeline of transfer students.
6. Demonstrated track record to establishing and maintaining enrollment gains with special populations (i.e. veterans and military students, international students, online students).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

TO APPLY AND TO BE CONSIDERED, PLEASE APPLY USING THE WORKDAY LINK BELOW:
https://nsu.wd501.myworkdayjobs.com/nsu/job/Main-Campus/Associate-Vice-President-for-Enrollment-Management_JR100547-1

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: E-MAILED APPLICATION MATERIAL IS NOT ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.