Title: FA037 - Assistant Director of Assessment

State Role Title: Faculty-Administrative

Hiring Range: Commensurate with credentials and experience

Pay Band: 3

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

• The Assistant Director of Assessment will oversee the university’s assessment management system Watermark and provide regular and on-going assistance/ training to faculty and staff.
• Coordinate the collection and analysis of assessment data and provide feedback to faculty and staff.
• Assist with developing, administering and publicizing instruments (surveys, focus groups, climate studies).
• Assisting with compliance reports, self-studies, and proposals to include gathering assessment data, calculating and analysis of scores, and creating action plans.
• Coordinate training programs and workshops campus-wide on student learning assessment program effectiveness.
• Provide one-on-one assessment consultations and session with faculty and staff.
• Collaborate with faculty, Program Chairs, Academic Deans, and Institutional Research to collect and analyze to transform data from internal systems to actionable reports.
• Develop student learning outcomes and effectiveness outcomes for academic programs, co-curriculum, and administrative units.
• Ensure program level assessment measures and plans are aligned with accreditation standards.
• Coordinate data collection and analysis of assessment findings, implementation of improvement plans and strategies.
• Attend conferences, workshops, seminars, meetings, etc. to keep abreast of assessment best practices, research, and changes to state/federal/ accreditation standards.
• Maintains data confidentiality when working with personnel and student information.
• Maintains updated copies of academic programs, departments, and colleges assessment instruments, rubrics, and test banks.
• Maintains the meeting minutes, assessment coordinator, and program coordinator list for the University Assessment Advisory Council.
• Assists with developing assessment resources, updating the university assessment manual and the Office of Assessment webpage on the university website.
• Tabulates the data for the assessment results related to the Quality Enhancement Plan (QEP).
• Perform other duties as assigned.

Minimum Qualifications

• In-depth knowledge of higher education assessment and accreditation best practices.
• Ability to perform qualitative and quantitative research.
• Ability to develop assessment plans, reports, and evaluation activities to foster a climate of evidence-based improvement and planning.
• Strong knowledge of institutional and programmatic accreditation standards (SACSCOC, CAEP, NASM or a comparable agency).
• Ability to work collaboratively with diverse groups of faculty and staff to provide guidance, instruction, and professional development related to assessment and evaluation.
• Strong interpersonal and effective oral and written skills.
• Demonstrated experience using assessment management systems, SPSS, excel, spreadsheets, Microsoft Office Suite, Qualtrics and other computer-based information systems

Additional Considerations

- Master's degree in three years of experience in higher education assessment, program evaluation, data analysis, and knowledge of institutional accreditation standards. Strong written and oral communication skills.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.