Title: Clinical Quality Informatics Specialist : Piedmont Geriatric Hospital

State Role Title: 49172

Hiring Range: Commensurate with experience

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website:  https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Clinical Quality Informatics Specialist serves as the liaison between the healthcare facility (PGH), the Millennium team, and the software vendor of the Electronic Health Record (EHR) System and is responsible for assessing clinician and patient needs, evaluating, and refining clinical processes, and participating in the development and management of the EHR. The Clinical Quality Informatics Specialist conducts systematic reviews of documentation and patient care and aggregates data that can be analyzed and presented in a usable format to recommend and drive continuous quality improvement. This position also provides leadership and guidance to define system process requirements as they relate to the facility. The goal of the position is to facilitate the implementation and use of clinical information systems by end-users, working to support clinicians and to ultimately improve patient care outcomes. This position serves as a focal point for communication between end-users, facility leadership, and Millennium implementation project team with regard to requirements, specification, decisions, and issues. This position also provides audits for compliance with training, regulations, and best practices.

Minimum Qualifications

Associate or bachelor's degree in clinical or health information technology field or commensurate experience working in a Human Services field is required. Experience auditing healthcare records. Experience working with data and converting it into usable designs. Previous experience working with Cerner or another EHR.
Must have the ability to develop a strong understanding of workflows within all facility departments.
Ability to cultivate automated reports and executive-level dashboards.
Ability to prioritize requests and business needs to proactively and independently.
Strong collaborative, meeting management, and group facilitation skills required to achieve DBHDS and facility objectives.
Capacity to aid in project issue resolutions and enhancements as a collaborative partner with the Millennium team.
Ability to Multitask
Must be a strong team player and possess the ability to work in the cross functional team environments.
Advanced skills in applications such as Excel and Power BI
Experience and expertise in clinical auditing utilizing EHR
Ability to recognize trends in data and extrapolate the effects on hospital operations.

Additional Considerations

Experience working in a psychiatric hospital setting.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

PGH is a facility operated by the Department of Behavioral Health and Developmental Services (DBHDS). PGH is a 123-bed psychiatric facility and the only facility that exclusively serves individuals over the age of 65.

PGH’s mission is to provide person-centered mental health services to enable the older adult to thrive in the community.

PGH’s vision is to be recognized as a leader in the mental health treatment of the older adult, as a model hospital, a teaching center, and a resource for other providers. PGH’s vision is further to be seen as an indispensable component of the state system of community-based services, and as the most efficient provider of geropsychiatric services.

PGH’s values are honesty, excellence, accountability, respect, and teamwork.

Applicants must list all relevant experience that you wish to be considered for this position. Applicants will be provided confirmation of receipt when your application and/or resume is submitted. Please refer to “Your Application” in your account to check the status of your application for this position. A fingerprint-based criminal history check and reference checks are required for the selected candidate for this position. Under Virginia Code §37.2-314 and 37.2-408.1, the Department of Behavioral Health and Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific “barrier” crimes or persons who may be the subject of pending “barrier” charges.

DBHDS facilities are no longer required to ensure that all staff members are vaccinated against COVID-19. However, facilities encourage and educate staff on the benefits, and continue to offer COVID-19 vaccination programs to staff, residents/clients. Employees may be required to disclose immunization status for purposes of infection prevention and/or management of outbreaks. If you have any questions, contact the Office of Human Resources.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor with the Department of Aging and Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS, to get their Certificate of Disability. To obtain a Certificate of Disability go to: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during the application and/or interview process per the Americans with Disabilities Act. Contact Human Resources at (804) 518-3339 for assistance.

DBHDS is an equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, Individuals with Disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Contact Information

Name: Tricia Wilson

Phone: 804-518-3339

Email: tricia.wilson@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.