Performs general clerical and a number of repetitious accounting duties to accomplish accounts receivable, cash management, general accounting, auditing, and/or student financial services that support the office of Student Financial Services and Dyersburg State Community College.

 Duties and Responsibilities:

Under direct supervision, performs general clerical and/or accounting duties in one or more of the following areas:

Accounts Receivable: Assist with monitoring and maintaining the integrity and accuracy of the student accounts receivable system through problem resolution and verification of student account balances and refunds; analyze student and non-student accounts; research and respond positively to related inquires and complaints; assist with the collections process, research delinquencies, perform collections calls, prepare related collections paperwork; prepare paperwork to process third-party billings; code accounts as instructed and update the database timely.

Cashiering/Cash management/Accounts Payable: 

Serve as cash custodian, prepare cash boxes for home ball games, student group functions, theatre productions, and other campus activities as needed and perform reconciliation of such; prepare daily deposit; process paper and direct deposit disbursements daily or as needed and perform reconciliation of such.

Student Financial Services: Process financial aid transactions; scan and verify pertinent documentation; keep apprised of changes in student status and react accordingly; inform students of changes and how such affects financial aid status or eligibility; represent Student Financial Services area during Open House, FAFSA Fever, or other such events; respond to related inquiries and complaints in a positive manner; maintain current knowledge of related federal, state, TBR and institutional regulations; assist with processing and reconciliation of student book vouchers.

Prepare forms, reports, records, and correspondence; receive and respond to related mail, phone calls and other inquiries timely and positively; maintain contacts and reconcile discrepancies with external parties.

Maintain physical and/or electronic documentation according to policy.

Assist with reconciling accounts; post, balance and code data; prepare related records, logs and reports.

Maintain and order supplies for Student Financial Services.

Other duties as assigned by the Bursar.

Working Conditions:

Sedentary: Deskwork; occasional travel may be required for college or program activities. Some activities may occur outside of normal working hours. Insignificant physical effort other than normal movement.  Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.

Required Qualifications:

At least two years general office experience with data entry, bookkeeping, cashiering, customer service and/or technical experience. Knowledge of modern office practices, procedures, and equipment, including on-line computer systems. Strong computer skills, excellent verbal and written skills, and excellent organizational and interpersonal skills are required.  Must have the ability to comprehend, interpret, and apply DSCC policies and procedures.  Must be able to work independently and handle a variety of complicated assignments simultaneously.  Must have the ability to maintain a high degree of confidentiality and be a team player.  Must be able to accurately process refunds, deductions and payments, invoices, vouchers and related forms and data. Ability to undertake analytical assignments requiring judgement and initiative. Must be able to determine and take action to correct errors.
 

Minimum Requirements of Education and Experience:

High school diploma or equivalency required.

Preferred Qualifications:

• Associates Degree from a regionally accredited institution preferred.
• Experience in Higher Education or Government preferred.
• Accounts receivable or collections experience preferred.

Starting minimal salary is $28,400 annually ($14.57 per hour). With additional experience pay increases to a maximum of $34,100. 

Dyersburg State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:

To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.   Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.

Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.

A completed satisfactory background check will be required before hire. 

Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.