Director - Academic Assessment

Job no: 500637
Position type: Staff Full-Time
Location: Memphis
Division/Equivalent: Southwest Tennessee Community College
School/Unit: Southwest Tennessee Community College
Categories: Staff

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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Academic Assessment

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Innovation and Faculty Support

Campus Location: STCC - Multiple Campus Locations

Job Summary

The Director of Academic Assessment will support Southwest Tennessee Community College’s assessment initiatives to ensure the effectiveness, efficiency, and integrity of academic programs. This position plays a key role in ensuring decisions are data-driven with demonstrated evidence-based improvement, which is central to Southwest's commitment to student success and core values. Reporting to the Associate Dean of Academic Innovation and Faculty Support, the Director will collaborate with faculty and academic leadership to develop assessment strategies, oversee program data analysis to ensure program coherence and sequencing, and utilize assessments that yield valid results supporting continuous improvement.

While providing oversight of programmatic assessment activities, the Director of Academic Assessment will work closely with the Office of Institutional Research, Planning and Effectiveness to support Quality Assurance Funding submissions, coordinate Academic Audits, and support accreditation (programmatic and national) as it pertains to assessment activities.

Job Duties

  • Collaborate with faculty and academic administrators to develop and implement assessment strategies and frameworks to measure student learning outcomes, program effectiveness, and institutional performance.
  • Advise faculty and staff on assessment best practices, methodologies, and tools to ensure the collection of high-quality data that meets accreditation requirements and informs program improvement.
  • Oversee the collection, analysis, and interpretation of assessment data, ensuring accuracy and reliability in measurement and reporting, and advising faculty and staff on leveraging assessment data for program enhancement.
  • Provide the college community with ongoing professional development opportunities and resources related to assessment practices, fostering a culture of continuous improvement and support.
  • Assist academic programs in the development and submission of Academic audits and coordinate site visits for the Tennessee Board of Regents (TBR) academic auditors.
  • Monitor and evaluate the collection of Academic Program Review (APR), ensuring its collection aligns and supports the submission of the Academic Audits.
  • Assist with key aspects of the Quality Assurance Funding submission, including General Education Assessment, Major Field Assessment (Licensure scores), and Academic Audits.
  • Provide guidance and support for the accreditation process by ensuring compliance with the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) student learning outcome standards 8.2.a and 8.2b, drafting and reviewing reports, and assisting with accreditation activities.
  • Participate in professional development activities and committee assignments.
  • Perform other duties as assigned.

Minimum Qualifications

  • Master’s degree in Education, Business, or Public Administration from a regionally accredited institution.
  • Two (2) years of increasing responsibility collecting, analyzing, and presenting of academic and programmatic assessment data.
  • Two (2) years of experience utilizing assessment technology platforms and learning management systems.

Preferred Qualifications

  • Demonstrated experience developing and facilitating faculty/staff training
  • K-12 teaching experience
  • Community college teaching experience.
  • Demonstrated experience with SACSCOC accreditation standards, policies, procedures, and regulatory requirements.

Knowledge, Skills, and Abilities

  • Demonstrated experience in assessment, implementation, and analysis within an educational setting, with a focus on advising faculty and staff.
  • Strong knowledge of assessment methodologies, including qualitative and quantitative research methods, survey design, and statistical analysis.
  • Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable recommendations for faculty, specifically related to assessment.
  • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Highly organized and self-directed, with the ability to design and manage initiatives independently and as part of a team.
  • Strong computer skills and fluency in a variety of job-related software programs (e.g., MS Office suite, statistical software, learning management system, assessment management system) and able to learn new technology as needed.
  • Expertise in quantitative and qualitative data collection and analysis.
  • Experience developing systems and processes to systematize assessment practice in an efficient and coordinated way. Experience with assessment management systems preferred.
  • Demonstrated collaboration skills, with the ability to work effectively with multiple stakeholders, including faculty, administrators, and external partners.
  • A commitment to staying current with developments in assessment practices, educational research, and emerging technologies in the field.
  • Strong report writing and editing skills.

Physical Demands / Working Conditions

  • The role primarily involves working in an office environment.
  • Must be able to sit, stand, and walk for extended periods.
  • Ability to lift and carry up to 25 pounds.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

  • Resume
  • Cover letter
  • Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

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