Title: Learning Center Specialist, Gibson County Center

Institution: Jackson State Community College

Campus Location: JSCC-Gibson County Center

Job Summary

Assist students with admissions, financial aid, business services, advising, and registration during day and evening classes. Assist students with computers and proctoring tests.

Job Duties

• Provide excellent customer service to visitors coming into the Gibson County Center
• Manage office including organizing, inventorying and ordering office supplies on SciQuest 
• Assist students with completing their application and explain the admissions process 
• Maintain classroom/facility schedule and communicate with people using the facility 
• Assist students with registration and processes 
• Answer phones, respond to messages via phone and email 
• Advise students 
• Create signs and assist with marketing for upcoming events 
• Process payments; maintain daily cash balance and report and make deposits 
• Assist with room set up as needed 
• Assist with registering students for classes as needed
• Perform nightly closing by locking classrooms, checking parking lots and locking outside doors
• Ability to have a flexible schedule working some days and nights
• Take student ID photos and follow process for ordering student IDs
• Assist students with checking out books through the library program.
• Perform other duties as defined by the Director of the Gibson County Center
• Administer Accuplacer testing and enter scores into Banner
• Assist students with computers and proctoring testing
• Act as a point of contact when Center Director is offsite
• Other duties as assigned

Minimum Qualifications

• High school diploma or equivalent and minimum of one year of office experience

Preferred Qualifications

• Banner database experience or knowledge.

Knowledge, Skills, and Abilities

• Strong interpersonal and public relations communication skills; ability to effectively communicate using written and verbal skills.
• Proficiency with Microsoft Office applications.
• Ability to perform basic math functions such as addition, subtraction, multiplication, and division; ability to perform calculations related to cash and accounting transactions.
• Reasoning ability required in decision making, advising and assisting students, applying relevant policies, procedures, guidelines, and regulations and performing various tasks.
• Office administration, customer service, time management, organizational, and scheduling skills required. Must be able to exercise ethics and maintain confidentiality.

Physical Demands / Working Conditions