Title: Academic/Student Support Associate

Employee Classification: Staff

Institution: TCAT-Oneida/Huntsville

Department: Student Services

Campus Location: TCAT Oneida – Huntsville Campus

Job Summary

The Academic/Student Support Associate is a full-time position.  This position is responsible for all records management of student information and academic records (transcripts, grade reports, attendance reports, etc.) using the College's student information system.  This position will work closely with the Student Services Coordinator and all instructors.

Job Duties

• Maintain student information and academic records (transcripts, grade reports, attendance reports, etc.) using the College’s student information system.
• Reconcile all student grades and hours information for accuracy
• Compile and submit enrollment reports and other reports related to student academic records
• Maintain student waiting lists and communicate with applicants regarding the enrollment process
• Collect immunization and other records required for enrollment
• Prepare and oversee all Cooperative Work Experience Program documentation
• Assist with student registration
• Prepare and send promotional information to prospective students and agencies as requested
• Update and maintain supply of all enrollment forms and program information
• Maintain entrance exam schedules and score reports
• Prepare files and other documentation for storage pursuant to Records Disposal policies
• Maintain student and staff information in emergency notification system
• Assist with coordination of schoolwide meetings and events to include food pickup, room setup, preparation of supporting materials, etc.
• Answer telephone and perform clerical duties
• Work after-hours for scheduled school events and travel to meetings (some overnight) as needed

Minimum Qualifications

High School Diploma

Two to four years of related work experience

Computer Skills (i.e., Microsoft Word, Excel, Access, and Outlook)

Preferred Qualifications

Associate Degree or Diploma in a related field of study

Knowledge, Skills, and Abilities

Computer skills using Microsoft Applications (Word, Excel, Access, Outlook)

Familiarity with multiline telephone systems

Keyboarding skills with accuracy and reasonable speed

Ability to direct the flow of a considerable volume of detailed work

Organizational skills and ability to handle multiple tasks

Effective verbal and written communication skills

Experience or ability to learn job-specific, specialized software applications