Academic Affairs Administrator

Job no: 501028
Position type: Staff Full-Time
Location: Memphis
Division/Equivalent: Southwest Tennessee Community College
School/Unit: Southwest Tennessee Community College
Categories: Staff

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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has five campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Academic Affairs Administrator

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Academic Support and Operations

Campus Location: STCC - Multiple Campus Locations

Job Summary

The Academic Affairs Administrator supports the strategic operations and initiatives of the Academic Affairs division by coordinating academic programs, managing data and compliance processes, and fostering internal and external partnerships. This position integrates advanced administrative, operational, and technical support—along with project management and cross-department collaboration—across key academic service areas, including, but not limited to, prior learning assessment (PLA), early postsecondary opportunities (EPSOs), dual enrollment, academic appeals, commencement coordination, and curriculum and program assessment.

Job Duties

  • Ensure the College remains compliant with all relevant Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) standards, particularly those related to dual enrollment courses and program offerings.
  • Coordinate key Academic Affairs processes, including:
    • Academic suspension and appeals
    • Prior Learning Assessment (PLA)
    • Local dual credit and dual enrollment initiatives
    • Commencement planning and execution
    • Major Field Exams
    • Digital textbook initiative
    • Academic Scheduling
    • Catalog and curriculum management
    • Grants management
  • Collaborate with faculty, deans, and department chairs to assess the health and ongoing viability of academic programs.
  • Work in partnership with the K-12 Partnership Office to manage logistics and ensure compliance with local dual credit and dual enrollment programs.
  • Support curriculum and program assessment efforts by collaborating with the Office of Institutional Research, Planning, and Effectiveness (OIRPE) to collect and analyze data and reports that evaluate the health and effectiveness of academic programs and curricula.
  • Assist with the management and maintenance of the catalog and curriculum management systems to ensure accurate and up-to-date academic program information.
  • Oversee academic scheduling and room assignments using systems such as Banner, Argos, and other scheduling and reporting tools.
  • Develop, maintain, and analyze reports and databases to support academic planning, scheduling, and compliance tracking.
  • Lead initiatives related to classroom upgrades and instructional equipment replacement.
  • Maintain and update academic room inventory and faculty credentialing documentation.
  • Assist with academic innovation projects and support the Workforce Solutions Center in developing opportunity centers across the Mid-South region.
  • May perform additional administrative responsibilities as assigned to support the goals and operations of Academic Affairs.

Minimum Qualifications

  • Bachelor’s degree in education, organizational leadership, or related field.
  • Two (2) years of relevant experience in higher education or K-12 administration
  • One (1) year of project management experience

Preferred Qualifications

  • Two (2) years of progressive management and leadership experience in an academic setting.
  • Experience in community college operations.
  • Familiarity with Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) standards.
  • Two (2) years of Banner Student experience

Knowledge, Skills, and Abilities

  • Knowledge of academic operations, including scheduling, academic appeals, prior learning assessment, and dual enrollment and dual credit programs.
  • Familiarity with SACSCOC standards and institutional accreditation processes.
    Proficient in Microsoft Office Suite particularly, Word, Excel, PowerPoint, SharePoint, Microsoft Teams, and database systems (e.g., Argos).
  • Experience using Banner for academic scheduling, student records, and reporting.
  • Strong interpersonal, consultative, and communication skills (verbal and written) across all organizational levels.
  • Ability to analyze, organize, and present data accurately and professionally.
  • Ability to develop and write reports, correspondence, and process documents.
  • Strong capacity to work independently and collaboratively in a fast-paced environment.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

  • Resume
  • Cover letter
  • Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.

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