RURAL HEALTHCARE STUDENT SUPPORT SPECIALIST

Number of Openings:                       1

Employee Classification:                  Non-Exempt

Institution:                                       Cleveland State Community College

Department:                                      Adult Education

Campus Location:                              Cleveland, TN

Salary Range:                                    $22.00 hr

Position Status:                                 Part-Time Temporary

Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.

Special Instructions to Applicants: 

To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.

Please note the following: 

• Attaching a resume does not substitute for completion of the application form.
• Part-time work experience is calculated at 50% of full-time experience. 

JOB SUMMARY

The Rural Healthcare Student Support Specialist is responsible for assisting the Adult Education Program Director and Workforce Coordinator in providing a program-wide educational atmosphere where adult students can fulfill their potential by earning a certificate in the medical field. Services are provided within the college’s five (5) county service area consisting of Bradley, Polk, Meigs, McMinn and Monroe Counties.

Responsibilities may include but are not limited to scheduling, testing, student orientation, counseling students, resume writing, career planning and other instructional activities working directly with the students as assigned by the Program Director.

*This position is grant-funded, and employment is contingent upon the availability of grant funding. Grand-funded positions may be terminated at any time due to lack of funding resources or other provisions as outlined in the employment contract signed by all employees of Cleveland State Community College.

ESSENTIAL JOB FUNCTIONS

STUDENT ONBOARDING (35%)

• Prepare required paperwork for new classes, conduct new student orientations, answer student questions and help them successfully enroll in Rural Healthcare programs.

STUDENT RECRUITMENT (40%)

• Travel within all 5-counties of Cleveland State’s service area to promote programs within the rural healthcare grant, in addition to working with partner agencies throughout the service area to recruit new students.

DATA ENTRY (20%)

• Enter student and class data into the record keeping system. Work with the Program Director to distribute gas and childcare stipends to participants. 
• Run reports to track numbers and program success.

NON-ESSENTIAL FUNCTIONS (5%)

• Perform other related duties as assigned.

EQUIPMENT

Work activities routinely involve work with personal computers and peripheral devices. Photocopy and other office machines are frequently used. Due to the nature of the position, a valid driver’s license is required for operating a vehicle.

KNOWLEDGE, SKILLS AND RESPONSIBILITIES

• Strong oral and written communication skills.

• Foster a positive and supportive environment that encourages students to complete the program.
• Ability to work independently with minimal direct supervision.
• Ability to work up to two evenings per week depending on class and recruitment needs.
• Effective multi-tasking and time management skills.
• Ability to build partnerships and work collaboratively with Cleveland State employees and community members.
• Proficiency in computer skills including but not limited to Word, Excel, & PowerPoint.
• Ability to both prepare and present information to small and large groups of individuals.

JOB STANDARDS/QUALIFICATIONS

• High school diploma or high school equivalency diploma.
• Minimum of one year of experience in office related tasks and/or student services such as recruitment, registration, etc.
• Experience with Microsoft Office.
• Valid Driver’s License.

JOB LOCATION

This role is an on-site position primarily located on the main campus of Cleveland State Community College in Cleveland, TN. Travel is required within the college’s five-county service area. The position may require both evening and weekend work hours.

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Applicants may be subject to a background check and credit check.

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If you are interested, click on the link to apply. 

Applications can be assured full consideration if submitted by December 8, 2025. 

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Human Resources Office
Telephone: 423-478-6203; FAX: 423-478-6257
Email: humanresources@clevelandstatecc.edu

Website: www.clevelandstatecc.edu

The following link will direct you to a reporting section of the college’s website:  How Do I Report